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based on 86574 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet dries quickly and isn't stiff with cleaning product. The tile and grout comes out great.
The technician was on time and very knowledgeable. Did a great job and was very pleasant.
No chemical smells, quick drying, the service person was friendly yet professional and very informative.
It was just okay. Probably stick with Stanley steamer felt clean was better.
The product works great without harsh chemicals or residue.
The service we received was very friendly and helpful. Above and beyond attitude.
Unbelievable clean you get with Zerores!! I use their special water to clean everything! The carpets turn out wonderful and so nice to know there are no chemicals in it. Nice and helpful staff too.
The technicians we're very professional, friendly, and explained all that they would do to clean my carpets. My carpets look very nice.
The tech was very helpful and friendly. He went above and beyond.
Professionalism of staff, care taken in the home, and cleaning results.
every stair was soaking wet on both sides and it took 2 full days for the sides to dry. Now they are hard and crunchy. In the living room the main walking path is still dirty. The stains were lighter for a day but once it dried they came back.
Nice job, very informative , and on time. And very polite. I live in a rental and as old and worn as my carpets are they look and smell nice.
The technician was friendly, personable and, a really nice guy but the results from cleaning the carpets were beyond my expectations.I thought that there was no way that the carpet in the property I was renting would come clean as it was old, worn down with obvious traffic patterns. The carpet looked great, too bad I moved and would not appreciate the results longer.
The carpet was cleaned superbly!
Ease of scheduling, friendly serviceman
Job well done.
Way too expensive! Disappointed and shocked but my elderly and limited income mother didn't have a choice. :(
Clean well, dry fast and service people are on time and leave everything well done
No chemicals are used in the cleaning process.
great job
The lady on the phone just gave me a quote. I told lady on the phone, that I had a pet smell. She said it would cost me hundred and $20. It ended up more than double, and I still have the pet Smell.
Professional behavior by the service techs and the clean products you use.
The product really cleans well......love that there is no soap residue. Your technicians are prompt and efficient. I have already recommended you to several friends.
Professional, courteous technicians. Allen was very good at his job.
Our carpets have not been professionally cleaned in over 4 years. We take care of our carpet very well but with 2 young children and 2 dogs it's difficult to keep it spotless. However, your cleaning team made it look brand new. Very impressed and satisfied. Our techs were Casey and John they were amazing! Professional and friendly!
All natural and no soap residue
good work, pleasant and professional staff
I was able to get an appointment the same week. I had a very bad stain that was totally removed.
My technician Kevin was FANTASTIC!!! He was very knowledgeable and accommodating to my requests to add more rooms while he was there. He even gave me a referral to a carpet restoration company. This is why I continue to use Zerorez time and time again! GREAT CUSTOMER SERVICE!!!
Great job
Professiional, clean and safe
The customer service was great, the technician was very nice and knowledgeable and did a great job cleaning our carpets/sofa.