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based on 84536 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The men who cleaned our carpets were very professional and kept me informed of what they were doing.
No chemical smell. The tech was on time, and I was given notice prior to arrival. My only suggestion would be to give advice of a longer drying time. I was told 6-8 hours, but it actually took 24. Josh gave excellent customer service and explained the whole process.
Charles was very good. His hose broke but he had a replacement delivered about 45 minutes later. He did a great job on my floors!!
Jake did a BEAUTIFUL job!!!! :) I would be very Happy to recommend Zrorez !!!
Barbara Mills - Sun City West, AZ :)
Awmsome results, friendly, repectful employees. Very knowledged. Already reconmended Zerorez.
Thank you Trey and Devin
Great service and items were cleaned extremely well. I forgot what color my rugs actually were. The technician was very knowledgeable and helpful
It was quick and they did a great job. I was a little tired and a little cranky my mom is on hospice and they just stayed very professional. thank you. thank them for being understand about everything. I have 10 rentals and I will be using you guy from now on. It would of taken me all day to do what they did in a hour. Name removed
The sofa and loveseat were cleaned in a timely manner, and the young man cleaned up as he went.
Beside being on time, he was polite and explained the cleaning process to me.
I'll definately use this company again!
The thoroughness of the tech.
Love that the product doesn't leave residue on my carpet. Paul was great. Knoweledgable about his job and obvious likes what he does.
Before I could give feedback, I needed to wait a few days to see if the stain at our front door would come right back as it does with Chem Dry...and it has not returned. Glad to finally have it gone. Thanks!
It left my carpet looking like new and it was easy and quick. The technician was very polite professional and helpful. Thank you
Steve was great. Explained what he'd be doing and he did a super job.
on time and good communication. expectation was set before service's started.
I like the purified water, no chemicals; great job.
Carpets looked fantastic. Everyone from the appointment scheduler to the technician are great.
The tech that came out was one of the best. But there are still a few spots, that didnt come out of the carpet, it seemed to take the carpet a long time to dry.
Friendly and informative service
No residue use of cleaners
Seems to look better after drying than other cleaners.
The tech was very nice and quick! Highly recommend this service!
Efficient, courteous, job well done - products are good clean well
The people are on time, call when they are 15 minutes away, very polite and respectful of the homeowner, work very hard to make the customer happy, and are very thorough in what they do.
My carpets have never been cleaner, in six years and 3 other companies. thank
I loved our cleaner, he was so nice and friendly and went above and beyond to help us, would recommend him 100% but i just feel like the cleaning brought back old smells. We had some pet stains that definitely look a lot better, but are still there faintly and I feel like I can smell a little bit of the urine smell again. Hoping when it is fully dry (got them cleaned yesterday) that it goes away...?
The gentleman who did my carpet was very nice and professional. I liked that he made sure everything was to my liking and explained the process very well.
It works
They were on time and we're extremely friendly to work with. I felt safe with them in my home and they did a fabulous job and even provided recommendations for next time. I was extremely satisfied with Zerorez and will be using your service again!
You were able to remove all the stains, even ones that were there before we moved in! The carpets look brand new :)
Friendly people. My bed and carpet looks amazing!
Christian was very professional, thorough, and conscientious. Will use you guys again in the future. yhank you, First name removed
A great job was done, my carpets are clean.