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based on 84536 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Vary prompt and does a good job on the carpet
Friendly; great in-home demeanor and professionalism. Very careful to explain everything. High pressure clean; no pressure sales.
I was not happy with the way our carpets or tile came out.i have an appointment for tomorrow to redo the cleaning so I am unsure if I would refer, depends how our service goes for the redo
It was just perfect.!
Prompt scheduling, professional service, good results -- however, not much improvement in high traffic area.
Friendly, professional.
Very friendly, were able to schedule on a last minute request. The service was great and he informed us if every step. Hears of this on radio and I'm glad I used the company.
follow up call- prompt arrival time - efficiency of the technician and the result of the cleaning process.
Friendly, efficient and quality
Paul was professional, helpful, informative, and a pleasure to work with.
No chemicals, pleasant individuals that came to clean the carpet I was impressed & the carpet was cleaned clean & dried beautifully. Thank you
The workers were professional and really cared about how my experience was at the time of cleaning.
Very pleasant experience. They called to let me know of arrival time. Everyone was very nice and professional. Peter did an excellent job and was comfortable with him in my home. He explained a lot of things I did not understand. I will request him for next time. Pennie Fowler
My difficult berber carpet looks great! Carpet is very clean!
No chemicals, trusted company name
No toxicity - great results! Friendly, competent workers!
Professional carpet cleaners were on time and even earlier like i needed.
I liked how easy it was to schedule and the service person was right on time. Our tile looks amazing now, I am very pleased with the service we received from Zerorez.
Good pricing; on time; polite techs
Knowledgeable and friendly staff, environmentally responsible, dries quickly. Anthony and Amanda were great!
your worker was on time, efficient, knowlegable and extremely personable and helpful with questions and advice. he did a wonderful job.
If technicians are running late, a phone call would be helpful.
Your technicians arrived early.
Used bumper guards on our furniture.
Very respectful and clean.
When zerorez leaves, I feel everything is as clean as it can be. Always on time, always considerate, never a disappointing.
Person very professional, thorough and consciencous, Explained everything and then some! Would highly recommend this person and the service.
The two men who cleaned the carpets were great and friendly. No complaints there. But the lady whom I spoke with the confirm the online-booked appt. was defensive to my feedback and wouldn't acknowledge what I said. She was very friendly and spoke with professionalism. One of the biggest hindrances to businesses, I see, is their defensiveness and disregard toward constructive feedback.
By the way, my feedback was that the site should specify a sectional vs. sectional w/chaise with the $90 up-charge. That way customers know ahead of time a better estimate.
This all being said, the carpets came out great and the service was efficient. Thorough yet fast. We will most likely call upon you guys the next time we need our floors cleaned.
Anthony was great! Very helpful with suggestions and product recommendations
Friendly staff and quick efficient service
Service was great, technician was great, and my carpet looks and smells fantastic!! Thank you!!
Very friendly and works hard! We had a wonderful carpet cleaner the other night and he worked very hard.