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based on 86576 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
How clean the carpets are. Your people were polite and helpful.
The professionalism of your technicians. Jay was a great representative for your company.
Technician was on time, explained process thoroughly, worked quickly and did a thorough job. I was very impressed and satisfied. Will use again.
Does a great job. Good product and technicians are very professional. Answered all my questions and offered good advice about carpet care.
I trust them around my kids and dog. I know that the product is safe.
The carpets come clean with no residue left.
Zerorez stands behind their work - their customer service is excellent.
Does a good job cleaning the carpets and your employees are friendly and knowledgeable.
Customer friendly service. Excellent work!
No residue. Excellent techs and service!!!!!
Excellent job!!!! Employee very conscientious and did a great job...Please tell her....
Awesome in every way!
Quality of your service, punctuality and professionalism.
Best carpet cleaning I've ever had. The service is amazing. I never need to look for another carpet service again! Thank you
No residue left behind, no soaps to make it stiff..clean and done in a professional manner..
The chemical free cleaning and how good our carpet looks and feels. Jake was our service man and he was absolutely great. He really cleaned our carpet as if it were his won and we really appreciated that kind of attention. He really took pride in how well he cleaned the carpet and it showed. When we call Zerorez again next year we will be requesting Jake to come to our home. Jake really reflects the top quality performance of Zerorez.
Thank you
Sandy Last name removed
The ease of scheduling online and the process of cleaning without chemicals. Jay was the employee that cleaned the carpets, he was friendly, reliable and showed up on time and did a great job.
First time customer. Appreciated the politeness of the tech and the care he took in doing a nice job. Will use Zerorez again in the future for my carpet/upholstery needs.
Shaun Prosser is excellent very professional
customer service and easy to make appts
I like that harsh chemicals aren't used. I was give a very reasonable time window. The guy showed up on time. He was very friendly. He worked very hard and did an even better job than I had hoped.
I loved the friendliness of our technician, Christian. He was friendly and professional. I also liked how the carpets dried quickly.
I was amazed at how clean they got my carpets. They looks fantastic, feel soft, smells great.
My boys carpets were awful and now they look fantastic. I am a believer now. I will be recommending them to everyone I know and using them again for more rooms in my house.
The technicians were friendly and fast also.
Thank you Zerorez.
They are safe for pets and people with allergies.
ease
Anthony came to the house and walked with me in each room. He did an amazing job and the carpet looks new. I have had other companies come out but it never looked as good as when Zerorez was done.
I liked Tyler who was my tech this last time. Professional, on time, and done in a timely matter. I'm always pleased with my results after Zerorez has cleaned my carpet. :)
I love how our carpet looks after being cleaned, and no soap or chemicals are used. That empowered water is amazing, and the technicians are very friendly.
I like the carpet isn't crunchy after a cleaning. The water works great. The service representative was really nice and professional. They went through the entire house to rake it one last time.
Zerorez provides fair prices, on time arrival, excellent communication & pride in their work!

I believe the service is very expensive. The tech was great. He was very personable and fast and a very nice kid. I think it is ridiculous that it cost $400 for 2 bedrooms, one full rug and the border of another rug. I realize this is what i was quoted on the phone however, seeing the time it took to do this and how simple it was, it made me realize that there is very possibly a lot of less expensive options that would do just as good of a job. I won't be using zerorez again because i feel that it is not a good value