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based on 84536 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very timely response to appointment I requested- I got service the same day I called! The service person was very friendly and explained the process to me.
To Zerorez,
What a fantastic job Albert Gutierrez did on our carpet yesterday and what a nice young man he is! Over the years we’ve hired many carpet cleaning companies. Never has our carpet looked so clean (even when we did it ourselves). We were very impressed with Albert’s hard work and care for our carpet. We also appreciated how personable Albert was. Our last two experiences with other carpet cleaning companies was so horrible, we waited way too long to get our carpet cleaned. I would highly recommend Zerorez and will to all my family, neighbors, and friends. Thank you for your service, product, and Albert (he is truly an asset to your company).
Customer service at each point in the process and the results.
Carpets look clean, not brittle to walk on
My carpet is ruined the pads were soaked in milk do after sitting for over 48 hours they now smell when I vacuum I'm afraid to wash them again if I don't want to smell that horrible stench in my house
No chemicals
Jake took all the stains out of my carpets and did an outstanding job. Jake was awesome! Highly recommend!
it works
Time is scheduled and adhered to. I hate waiting around all day for someone to show up at my house. The office calls when the tech is ahead of schedule and I appreciate the consideration of my time.
The job is done right and the carpet is clean
The pricing was quite steep the square footage and so I would be hesitant to recommend just due to price. The technician was very good as was the end result.
The carpet dried quickly, soft and smelled good, not like chemicals. It looks very clean. Now to see if my paying more than I normally do to have my carpets cleaned, lasts longer. That is the real solution.
I love that I can call and get the service I need quickly, and for a great price. The techs try to help as much as possible and save me money!
Punctual, friendly and available
My carpets were done by another company, and it looked terrible. Abel came out and did the best he could and it looked immensely better. I am so super happy that he took the time to do an amazing job.
Didn't feel got value for money spent.
The next day, the carpet stains were more prevalent than at the completion of the work.
Anthony is a very strong employee and advocate of Zerorez. Knowledgeable, willing to educate the homeowner, willing to tutor the trainee, hard working.
Jeff did a dedicated job at the actual work of cleaning.
no chemical smell....dries fairly quick.....polite workers
My carpet looks clean. The technician was very courteous.
Your service man was timely, clean,did a great job, talked to me and SHOWED me the wonder of cleaning my tile areas. I thought he was great and will definately use your service again. Give the young man a gold star!!
Not using toxic chemicals
Carpets dry very quickly. Service people are very friendly, accommodating and efficient.
They have always done an excelle3nt Job.
The carpet felt so soft after they were done. I have had the carpet done for a week now and it is staying clean.
Like that there are not a ton of cheMicals used to clean the carpet
Service was quick, technicians were very professional, carpet was very clean.
The pet treatment, which was the purpose of having my carpet cleaned, was forgotten the first time. Even now there is a pet odor
My furniture looks amazing and the feel is like new. I like the no hard, crunchy feeling of the fabric.
I love how brand new the carpet looks after Zerorez serviced it. Our service guy was very professional and nice. Customer service was outstanding. Thank you.

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