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based on 84536 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Respectful, prompt, and curteous staff (phone operators to technicians).
The professionalism of your staff and the results of your work.
It works
Service was great and capits and tile looks like new.
To early to tell but my carpets were very clean and I liked that they dried better than my last company cleaner.
No smell left after cleaning.
The service man was nice, friendly, and helpful.
Very professional
Worked well. Service guy was wonderful.
honesty, efficiency and good result
great service and very thorough cleaning
Very customer oriented
Have to admit I was very skeptical at first, couldn't really see how they could be any different than every other carpet cleaning company. Upon their arrival the service guy Peter was not only very professional but he did a total house analysis. I thought oh great here comes the sales pitch but to our surprise he didn't try to upsell us. I asked him what makes zerorez stand out from the rest. I was very impressed with how well he new his products and his companies values. We've had our carpets done many times by many companies and there is absolutely no comparisons. We highly recommend Zerorez and definitely ask for Peter. great service from a great company!
Christian was awesome! He was very kind and helpful.
I was very satisfied with the service provided - my carpets look so much better! - and with the technician, who was polite, professional and efficient. I will definitely use Zerorez again.
Products so far is great. Service is excellent.
Quick and clean
I like that you give a two hour window instead of an entire day. I also feel your technicians are very professional and upfront with charges.
The tech was very professional and pleasant. I would like to add I wanted to give him a tip for taking care of us. He explained due to your policy they were not allowed to accept tips. I really appreciated his honesty. Thank You, Lew Schroeder
Every time I've used you, your guys have taken their time to get my carpets really clean. The last guy that came was AMAZING. He did a fantastic job. I've other services that did not do anywhere near as good of a job. I won't use anyone else again. Thank you!
Quick response
Y'all were fast, friendly any did an amazing job!
good CS
Your service is fantastic. I have very old carpet and your gentlemen always make it look so fresh and clean. Kevin was a very nice young gentleman and did a wonderful job. I never hesitate to recommend you folks and I will be using you again and again.
Problem one, your team ran out of your "magic water" while cleaning. They would not go back to the truck to get more and used our tap water instead. Problem two, they left black puddles in the lobby.
Good job, fair pricing, arrived on time.
On time tech service. Carpets tried quickly as no over saturated with water. Carpets stay cleaner longer versus conventional steam carpet cleaning
Arrived early. Service attendent very polite. Carpets look great.
Fast, efficient. On time.
Service, Sean Blosser was awesome this is the Tech that did a GREAT job.
I thought everything was great. THe only reason i put an 8 was the subject doesn't come up very often but it did, then I would definitely recommend you.