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based on 84536 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Samuel was awesome and took the extra time to clean our grout and tile. Even going over spots again to get our white grout back to white. We're super pleased with the results and will continue using your company to keep it clean. Thanks again.
Courteous, friendly staff, on time and good product! Want to satsify the customer!
Expensive but quality work
Carpet is not full of soap after cleaning and the carpet stays clean longer
Said would be there between 10 and 12 and didn't get there till after 2. As a result the pet stain can still be seen
cleaned well & dried quickly.
Final product was great.
Quality, and service are bar none.
friendly and courteous
It does a great job cleaning the carpets and it doesn't leave the carpets saturated with water. Dries fairly quickly.
no chemical smell and carpets were not soaked for hours
the technicians were very good explained process and worked and did a great job
The technician was friendly and prompt. I like that the service was fast and no chemical smell.
I have been very happy with zerorez. This is the 3rd time I have called you out top clean my carpet. My carpet is less than 1 year old. I had 4 large rooms cleaned. It took 1 hr or less for all 4 rooms to be cleaned. I had one of my older children home while it was cleaned. When I got home, I noticed 4 different spots in my front room that weren't removed. I took my own cleaner and removed these spots. I think the tech was just in too much of a hurry and didn't do a good job.
The technician was good. My only thought to improve is charge less money for cushion cleaning. $15.00 per cushion is just too much. We wanted to add our patio set on while technician was here but who can afford $15.00 a cushion X 12? I'll just wash them myself.
Our tech was very nice and explained everything well and took care in his work. The carpets turned out great. Good experience all around
Did a wonderful job, will use again in the future!
They cleaned my carpet like it was their own. Thank you!
Everything! Beautiful job with carpet and cleaning and sealing tile.
The carpet dried in under 6 hours, the technician was in and out in just over an hour. Arrival time was near the top end of the arrival window, which made planning our day and being able to do other things possible. All stains are gone and carpet looks great and feels great. Also, no residue was left on tile that lines up to carpet
Great service and I have super clean carpets.
Professional service and the cleaning lasts a long time before having to redo it.
I called and left a message to schedule an appointment and after one week no one had called me back. Return calls more promptly.
Friendly & very informative service technician, loved the empowered water demonstration!
Everything
No chemicals. Friendly staff!
The house smells so fresh and clean. They were right on time, offered great advice and were super nice.
The technicians were great. Very polite and knowledgeable. The carpets looked bran new when they were done.
They WORK!
Hidden charges. Was not informed about square footage of a room may increase the price when I made the reservation. Was just asked how many rooms. Felt like a scam when the technician shows up and said would have to charge you more.
Natural and it works