Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86574 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 13, 2016 — Rated 10 out of 10 by Belinda Fransen Zerorez Phoenix
What do you like about our products and services?

The technician was very kind and professional.

Report a concern   May 13, 2016 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

All the tough spots are gone. I did not think anyone could remove them from my carpets and Zero Rez did.

Report a concern   May 13, 2016 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

Everything is done easily and as quickly as possible.

Report a concern   May 13, 2016 — Rated 10 out of 10 by Justin Kary Zerorez Phoenix
What do you like about our products and services?

The lady and gentleman that cleaned my carpets were very polite and knowledgable. They walked me through everything they were going to do and explained the process. I will use zerorez again and more frequently now. Thank you so much!

Report a concern   May 13, 2016 — Rated 10 out of 10 by Deborah Hilliard Zerorez Phoenix
What do you like about our products and services?

Fast friendly

Report a concern   May 12, 2016 — Rated 10 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

Great communication, true to price estimate, and service tech explained all options, was very knowledgeable, and answered all my questions. Carpets look great and pet smells are gone.

Report a concern   May 12, 2016 — Rated 10 out of 10 by Pam Swanson Zerorez Phoenix
What do you like about our products and services?

All green products, great customer service and amazing results!

Report a concern   May 12, 2016 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

How nice my carpets turned out & that they dried much quicker than other carpet cleaning businesses..I have (3) cats & Joshua did a great job in getting all the spots cleaned.

Report a concern   May 12, 2016 — Rated 8 out of 10 by N.G. Zerorez Phoenix
What could we do to improve?

I suggest for chemically sensitive people, you have another choice of pretreatment for the carpet spots, etc. Citrus is problematic in my case, and I remember a prior carpet cleaning service used peroxide for most stains. I use a little of that, and some dish soap and borax, separately. NO fragrance is definitely needed here.

Report a concern   May 12, 2016 — Rated 10 out of 10 by H.B. Zerorez Phoenix
What do you like about our products and services?

Jeff was very friendly and went beyond by staying 2 extra hours to take care of cleaning my couches when I added them at the last minute after I saw how fantastic my carpet looked!!!

Report a concern   May 12, 2016 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Quick and Efficient.

Report a concern   May 12, 2016 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Carpets and upholstery feel, look and smell clean.

Report a concern   May 12, 2016 — Rated 6 out of 10 by S.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

A 2 hour window for an appointment was disappointing. Other companies give exact times.

Report a concern   May 12, 2016 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Your tech was very nice.

Report a concern   May 12, 2016 — Rated 10 out of 10 by Cyndy Bensema Zerorez Phoenix
What do you like about our products and services?

Zerorez has always done a great job with my carpets in the past, but this time I wasn't totally satisfied and called to let them know, and they quickly found a technician who came out to help with the problem that day. I am very happy with the final results as well happy with as all the helpful employees I came in contact with. All the employees were very nice, and it was my fault for not looking over some of the areas or I would have felt comfortable asking about the areas I was concerned with the first time around. I will be calling you again when we move into our new home in a few months!

Report a concern   May 12, 2016 — Rated 10 out of 10 by Terri Molinar Zerorez Phoenix
What do you like about our products and services?

Clean scent, no sticky residue, excellent technicians,just so professional the whole package and very quick.

Report a concern   May 12, 2016 — Rated 10 out of 10 by G.N. Zerorez Phoenix
What do you like about our products and services?

Your technician Amanda was GREAT! I have never had anyone do as thorough of a job cleaning our carpet. Also, this was the first time that we did not have a musky smell coming from the carpet after the job was done.

Report a concern   May 12, 2016 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Must say knix 102.5 raved about how clean is clean, so true. I love how my carpets look.
Thank you

Report a concern   May 12, 2016 — Rated 9 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

The non chemical, efficient, professional process.

Report a concern   May 12, 2016 — Rated 8 out of 10 by A.W. Zerorez Phoenix
What could we do to improve?

My only issue is the price. It is a big more than I can really afford. But my carpets do look great

Report a concern   May 12, 2016 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Always professional and knowledgeable techs. Carpets look and feel better than new!

Report a concern   May 12, 2016 — Rated 2 out of 10 by K.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The last Tech that came to my apartment was very rude. I really looked forward to good customer service. i did not have that experience.

Report a concern   May 12, 2016 — Rated 10 out of 10 by W.R. Zerorez Phoenix
What do you like about our products and services?

THANKS FOR THE BIRTHDAY GIFT WERE REPEAT CUSTOMERS

Report a concern   May 12, 2016 — Rated 10 out of 10 by Linda Parker Zerorez Phoenix
What do you like about our products and services?

Your techs are great; they always do their very best. When I broke my nose in the middle of the night, I bled a lot & bless their hearts they really did their best. When the 1st tech left the carpet looked so much better ! Then when it dried the stain came back because the blood had totally soaked through the carpet unto the pad. So a second tech came out & did it all again. Now it looks like it could have been red wine or grape juice; so I"m very relieved that we don't have to change the carpet. Thanks to your techs expertise & dedication to doing a wonderful job. Linda Lee Parker

Louis & Scott both did a very fine job; cleaning up my boo-boo :)

Report a concern   May 12, 2016 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

That it's natural

Report a concern   May 12, 2016 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

DeVante was very professional and worked hard. I will ask for him again.

Report a concern   May 12, 2016 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

stays clean for a long time, gets out stains other cleaning cos couldn't

Report a concern   May 12, 2016 — Rated 10 out of 10 by T.L. Zerorez Phoenix
What do you like about our products and services?

Zerorez was awesome at making sure my carpets were clean.

Report a concern   May 12, 2016 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Your products and services get my carpets CLEAN!

Report a concern   May 12, 2016 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals and very prompt service!


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