- Phone: (480) 507-2419
- Visit Website
based on 86574 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet looks the same, stains showing even in non traffic area's. I think that why using chemicals will work.
Zerorez does a great job in cleaning
The service guy was very profressional and he did a very good job on the carpet... Thank you
The Tech David was very friendly and nice plus explained the process. The carpets came out really nice
Carpet looked clean when wet but after it dried it was dirty. Train your staff in advising that carpet is to damage instead of trying to sell it to customer by testing area. Looks good wet but after it dried it was dirty again, more dirt came up. Not very professional company. They take your money and say customer satisfaction is there priority. Zerorez said technician tried to do everything to help but he didn't. He did not want to take no for answer. I said no to him 3 times after increasing cost from $450 to $850. Technician said let me show you front room, what their machine could do and for me to decide after cleaning. He didn't do anything but tell me it will look good, he said it wasn't guaranteed though. Like I said, it looked good when wet, so I said yes for the whole house. I am an Air Force member and I will definitely tell to stay clear from zerorez. Oh they did said other technician and person said it is not worth cleaning. They took my money and ran. I even asked for half a refund, staff said they could give treatment in future. Really, I will never go back to a company that train their staff to get that money.
PRODUCT DOES AN EXCELLENT CLEANING JOB, THE SERVICE IS EXCELLENT,
You were on time, knowledgable and very pleasant.
Clean, no strong smells, always looks great. Techs are professional and skilled.
Professional service and quality.
Your tech did a nice job. I will recommend your service to anyone that asks. This is not something I do u less asked.
They are clean and safe!
Our technician was so great and professional too!
You are very professional and you do what you say you are going to do. I also appreciated the 2-hour window for the technician's arrival time.
Excellent cleaning, efficient and courteous employees. They protected my walls and floors.
Great job Zerorez!
Fast and clean. The tech was friendly and helpful
gets the carpets clean without leaving any residue/soap, etc!
The technicians were great! Very friendly and considerate to my home.
With all the hype I have seen about Zerorez I guess I just expected the carpet to look cleaner. I was very pleased with your technician Brian. I felt that he was knowledgeable and honest and he tried his best to get the job done right. It may be that the 4 year old cheap carpet is beyond recovery, but I feel that it looks no cleaner or smells no better now than when I do it myself with my Bissell upright cleaner.
Job was done quickly. No chemical smell.
good
No soap in your system.
Service. We had to shift around a scheduleday time but you did it right. Thank you.
I really like the non-soapy residue method of cleaning and the carpets look and feel great!
Efficient, "green" natural cleaning. Professional and friendly service. Steve was great!
The person doing the service was extremely nice and helpful.
No residue left in carpets. Feel I can clean carpets more often without damage.
Good methods delivered with good service.
Professional and courteous staff knowledgable in carpet cleaning.
They are awesome. Carpets always look really good and stay that way until the next time. Technician was really great too.
Uncertain about the quality since it was something we decided to try based on our nephews's recommendation. We have nothing else to compare the quality of cleaning.
The techs are always friendly and professional and provide information about the process. There process does not leave a chemical smell or extreme stiffness to the carpet fibers like other companies. This is the second time I've used Zerorez and I will use them again.