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based on 84536 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service is very good & product seems to do a good job.
It really deep cleans our light color carpet back to the original color and pile height. They look and feel like new again being
that they are 14 years old. The service Tech. thought they were only 2 yrs old,thanks to several Zerorez cleanings.
We also had some high traffic area Tile cleaned and sealed. Tile surfaces with excess sealer and tech foot prints in that sealer
required removal with Lacquer thinner on my part. All in all everything looks great,the Tech was super nice and a hard worker.
We look forward to using Zerorez again.
One day after having our carpets cleaned our dog had a small per accident on the floor. After cleaning the accident, the towel was covered in dirt as well as urine. I fee like the cleaning was not very good since the towel came away so dirty.
Informative staff.
Charging me for an environmental fee, when you dumped your waste tank on my property takes allot a nerve. I should be billing you for the environmental fee you collected from the previous clients, when you chose to dump their waste on my property! Please process refund without delay.
No chemicals! Just water! But still very effective!
quality friendly efficient
I like how clean the floors are and no residue left in the carpet. The guy that came out did an excellent job.
Great employee did a very good job. Very professional!
Jake did a nice job but on two of my chairs I'm not pleased with the way they turned out. There are streaks
Our carpets look great! Very professional service - Luis went above and beyond to explain the process and recommend treatments specific to our needs.
Great service! Highly recommend!
Al was very friendly, courteous, respectful and went the extra mile. Great job. Love the products and the no residue.
Friendly and professional. Talked to me about the benefits and values of your cleaning products without giving me a hard sell which would have made me never use you again. Instead, the way he did it made me more likely to try your cleaning products. Very good job.
Quick, clean, friendly staff
It just WORKS!
So far, my carpets look brand new
great job carpet looks new friendly professional techs
Love the service. Very timely and and great customer service. Professional cleaning and very quick as well. My carpets look great and clean!
Carpets came out so nicely, and like the last time I used Zerorez, the technician that came out was the perfect representative of Zerorez, neat in appearance, knowledgeable, and pleasant. Zerorez is my go to company for all my carpet and tile needs because it prides itself on every aspect of its operations. Thank you once again for a job that exceeded my expectations. - Heather the Happy Customer!
Technician did a Great Job! Tile (grout) looked amazing. After 20 years of traffic it looks like new again.
Left no residue, quick drying, left booties for our whole family to use until the carpets were dry.
My carpets always come clean and stains are out with no chemicals left in the carpet. Trey Rogers and his assistant were just excellent. No hard sell but did keep me informed of things like the protection for the carpet. They were very thorough, respectful and knowledgeable. I asked about the chemical makeup of the protectant and Trey allowed me on the phone call with his supervisor. I like that they were all above board and honest. I have already recommended your company to 3 neighbors! This is my third year having your service and I definitely will continue.
Tech was very courteous and did a excellent job. Carpets looked awesome! Would highly recommend.
Parish was considerate and professional, refreshing when customer service is so often overlooked anymore!
The carpet was not rough like other cleaning companies leave it.
Knowledgable staff and chemical free product and cleaning
Albert and Tyler were great! They explained everything, gave us a quote and the carpets look awesome! Thanks guys!
Great service, great work ethic from employees, a great result in the cleaning. I couldn't be happier with the experience I had with ZEROREZ. Christian did a fabulous job in every respect.
The carpet is cleaner and not full of soap compared to other services or my home rugh cleaner