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based on 86574 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
That it doesn't use soap or chemicals
I like how my carpet looks after they are completed doing there work. Kind and courteous technician. explained everything and performed all of the work in a timely manner. This is the second time Zerorez has been to my residence.
Excellent service and work by Trey Rogers
Luis was friendly and professional. He's a great representative for the company. The people on the phone are courteous too.
no smells in rug or tile, my tile looks new.
Quick and professional.
The staff is knowledgeable and friendly. Product works good
the cleaning was late and the carpets smelled
Clearer cost and discounts given.
Kevin wa the best service tech I have had in the last four years. Did a great job, courteous, friendly, professional, and cleaned up after the process.
He was awesome, he was polite, professional, hard working and effecient. He didn't waste any time got right to work and my carpets look amazing! The service, the product, the transaction were all fast, easy and simple for me. He went above and beyond with this little stain I had didn't ask if I wanted him to fix it or try to sell me he just took care of it and it looks amazing. Awesome experience can't wait for my friends to have the same experience!
The tile cleaning we had went well overall, however there were many small sections that weren't cleaned as well. We were told they were stains and just wouldn't come out. While the spots were still damp, we were able to wipe them right up with a wash cloth.
Didn't get the carpet clean. Expensive for the results.
Our carpet was not cleaned properly - soiled spots were found after carpet dried. A message has been emailed to customer service.
Abel was fantastic he did a great job
Your call center messed up our phone number and address. Because of this we never got a call notifying us of the time and when we called we told them the address was wrong and never passed it on to the technician.
Customer service / great communication
Our Tec Tyler was excellent, knowledgeable and answered all of our questions and concerns
No chemicals and no smell.
Right on time. Very polite & professional. Did a great job quick but thoroug.
Friendly and efficient
Detailed, courteous, and product works really well!
First timer and the carpets came out really nice. Steve gave a great customer experience and was very detailed and professional!
Technician was prompt, courteous and friendly. There was no wet carpet smell after it was cleaned and it looks fab.
Job well done
Service was done in a timely and professional manner.
My carpet is much cleaner.
The technicians are very accomadating, and results are excellent
Everything was great!
Great customer service beginning with making the appointment and ending with great service at home. The communication was excellent and so was the cleaning. Thank you.
2nd time using this company and again was impressed. My carpets came out wonderfully and left no smell afterward.

The service was great! I purchased a bottle of the all purpose cleaner as well. Love it!