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based on 84537 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Aaron was awesome by the way. He did a great job on our carpets. He should be commended on his work and his pleasant personality.
Sorry, the first time I answered I thout the survey was for the moving company - Everything with Zerorez was great!
your job usually stays clean longer.your tech was clean polite worked well and didn't rush. Hopefully the spills will stay gone.Thanks
Prompt service coming from a great shop.
Fast
Followed my wishes - satisfied. Operator , Sam, very personable.
The carpet and tile looked great afterwards.
The entire process was very efficient, from making the appointment to having my carpets cleaned. The cleaning technician was friendly, knowledgeable, and didn't try to "guarantee" every problem was going to be resolved, the way some carpet cleaning people do. He advised me not to put the furniture back in place until the carpet was completely dry, which he said would be several hours. Lastly, it's only been two days, but from what I can tell, he was able to get pretty much all the problem areas cleaned!
Outstanding! !
They did an amazing job! My carpets were stained and a mess..they looked great when they were done! Dried quickly and no "crunchy" stiff carpet after it dried. All the employees I dealt with were super friendly and I will definitely be using them again!
The technician was very friendly and did a great job.
Effective sanitizing service. This is my second time using zerorez.
Carpets looked clean and professional service
The technician, Devon Crawford, was outstanding!!
Your customer service is awesome , and the technician that was out to my home was very respectful and professional, he took the time to explain the process to me ... He was on time and friendly
The tech was very professional and took the time to explained the process.
I thought the young man worked hard, kept me informed about progress, and areas that needed extra attention.
There is no residue left behind, and no nasty chemicals used in the process. I would request Trey Rogers in the future. He was very helpful, professional and a pleasure to work with.
My 9 year old carpets look brand new! The fresh fragrance was only one of super clean.
The tec was very efficient knowledgeable and efficient and I think he did a great job !
This is the first time I used Zerorez and you have made a customer for life! My service tech Trey was friendly and very professional. He explained Zerorez products and the cleaning process. I wish I took a before and after picture of my carpet! It's amazing how clean my carpet got it looks like it is brand new carpet! I am extremely impressed with your services, company and staff! Thank You! Debbie Harward :)
zero soap residue. Jay was very professional and explained everything clearly.
Everyone that I spoke to at ZEROREZ was just super! First person I spoke to, Kelly, was very knowledgeable and patient, I had many questions. When I called back to schedule my service, they explained how things would work until the tech came to do the cleaning and things went exactly as they said! Arron Schuen, the tech, arrived on time the day of service. He was a very pleasant young man with a tidy appearance. Once again, he answered all my questions, set up his protective equipment (so not to mark my walls) and then got to work on my carpets. He did a great job. It was a pleasure to have Aaron in my home and I found him to be a hard working gentleman.
Susan in customer service was wonderful as well!
I am a very happy & highly satisfied ZEROREZ customer!
Natural products, efficient service, estimate before work begins, suggestions, Jeff was a great worker, on-line information and receipt.
Thanks!
Professional and friendly staff and quality cleaning.
All natural, chemical free products. Good Customer Service.
Great
very friendly, considerate, did a good job.
Shawn was professional, efficient, and pleasant. Carpets look very nice.
AMANDA was timely, courteous and efficient. She met my need of time orientation but still did an amazing job. I will continue to use them for all my carpet cleaning.

very professional and friendly...