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based on 84537 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
David was professional and through. My carpet and tile look like new.
You quoted us a price and then changed it.
Fab customer service and the highest quality out there!
Fast drying method
I am not as happy this time as I was last time. I would still recommend your company but if was the first time I would not. There are still spots on my carpet and I feel like it was a rushed job.
No residue left on carpet
Everyone was so friendly, helpful and professional. They did a great job!
Zerorex agent that showed up at our house was knowledgeable, polite, and personable. Alex did a great job for us.
The technician was very personable and efficient in doing the cleaning. The carpet looks great and dried quickly.
Kevin was efficient and thorough. Our carpets look like they were just put down. I will recommend your company to anyone who asks.
Arrived in time and frindly staff.
Very nice results. ..fast drying and excellent customer service!
Fast, friendly service. The cleanliness is great, not sticky and hard when the carpet dries.
Fast and courteous service
Everything and we especially appreciate our technician, Reagan Bluth. We will be moving soon and will need the carpets cleaned in our new older home. We will be calling Zerorez for the cleaning and will be requesting Reagan again as he does such a great job. It's kind of like we have our own private Zerorez technician :-)
Didn't clean as I expected.
The girl who came and did the work was such a hard worker. My carpets look beautiful and she was really friendly and nice I absolutely love your company
Everything just comes out cleaner than the other carpet cleaning companies. No 'crunch' after the carpet dries, and the smell is light, yet really clean and refreshing.
I had a stain on one of my carpets that dissapeared when cleaned, but when the carpet dried the stain came right back.
fast to get apt. do a good job
Carpet looks amazing and technician showed up right on time, he was super friendly and helpful in determining what was needed.
Timely, professional , very nice young man.
I asked the man to clean the corners by the toilet, in the bathroom he didn't do any of them, he did a couple by the shower. I asked how under the counters in the kitchen would be cleaned and he said by hand, and their is still some dirt under them. We moved all of the furniture out of all of the rooms so that we could get the floor cleaned very good. It was cleaned very good out where the machine cleaned however nothing was cleaned around any edges or corners.
They use corner protectors to protect your wall corners from damage that might occur from the tubing they pull around with them. Workman are courteous and professional.
Everything! Prompt and courteous staff and made my 17yr. old carpet look like new (almost:)
No soaps and easy scheduling.
The Tech was very knowledgeable and provided excellent cleaning.
Overall, I think Robert Did a good job and he is an amenable fellow. As for the process itself, in the very few traffic areas, I was hoping for a better result. Most of the rest of my carpets were already quite clean.
My carpets were clean. THe technician was very helpful and knowledgeable. The price was reasonable
We liked the fast service and Jay was amazing