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based on 86574 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I can judge by the results which, on day two, look very good. Re services, the Zerorez staff who came were very efficient, friendly and productive.
Professional and efficient. Great service.
We love the fact that you don't use any chemicals that are unhealthy for humans or dogs. Our technician Kevin was absolutely wonderful! He answered all of our questions & even gave us a demonstration of what our tile/grout will look like when we have him come back out in a few months to do our living room & kitchen. He was very thorough & had us check the rooms to make sure they were done to our liking. We will definitely recommend your company to our friends & family.
Explicit product discussion when scheduling,consistentcommunicatio on appointment times and employee arrival time, commitment to do the job right by the associate.
Service rep was very professional. Arrived on time. With a great attitude
Would use your services again
Thank you
No streaks on my windows and the service I received was great
No chemicals. Great technicians. Cleaning solution to use at home. Great service. So glad I know about you. I do tell people.
The tech was very nice and thorough good job
Well done in a quick and timely manner and Aaron was very professional and knowledgeable.
It was fast. Dried really fast also
It was easy and dried quickly
Andrew was the BEST technician I've ever had from ZeroRez in approximately 10 years!
I like the fact that my carpets stay cleaner longer & don't matt down near as quickly
How fast you were able to come out.
Great service tech!
Excellent service
The quality of the product and the dedication of your technicion.
They were both amazing! Very helpful and did a great job!
No chemicals
Like the fact the carpet really felt clean and soft, so far I am happy with the service and the outcome. Will use you again. Thx
Brian was excellent yesterday.
Help elderly move furniture & not charge for doing this.
Very professional and courteous techs. Company calls when they are on their way. You can add rooms or rugs or couches when not previously requested. love the theory behind the ph water to clean and no residue.
prompt, professional, eager to please
Funny answering recording.
Pleasant people.
clean carpet.
My carpets look brand new and the additional treatment for the pet urine worked wonders! I am very happy with the results. The tech was also very friendly and very knowledgeable and provided us a lot of great information on the process. She recommended the protectant and I am glad we decided to go with that option as well to help us care for the area in the future. We will for sure use the service again for the rest of the house and will recommend to friends and neighbors.
Technician clean, friendly, careful maneuvering around corners/baseboards/furniture. Thank u!
While I believe that you have a very clean product, it didn't accomplish my objective: I had a lot of issues with pet odor and it seemed as though the cleaning process just exacerbated the situation. I have opted to replace the carpet altogether.
Fast and friendly!

The technician was a super nice guy, very professional and the carpets looked fantastic when he was done!