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based on 84537 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our house smelled like dirty water for 24 hours after service was competed.
Big Al was a delight, did a good job and was very personable
My only issue ,if you will, is that the advertising campaign on KNIX led on to believe that Zerorez carpets dried in two hours compared to those other guys that takes a lot longer, up to 12 hours I believe they said. My closet was still a little damp after 24 hours.
The service technician was exemplary in the job he did. Very personable and professional.
Technician was very attentive, thorough and honest about what could or could not be done.
The quality of work was outstanding and the customer service was more than expected. Great Stuff all around.
Environmentally responsible chemicals, friendly and respectful staff.
Great job! Carpets (old carpets) look great, dry in a few hours. Tile floors and grout are very clean.
Honestly, I don't see much of an improvement in the texture of the carpeting. We didn't have any visible stains, just wear and tear over the years. Zerorez is more expensive than other companies and I didn't see any difference.
THE RESULTS
Great results
Very professional and came on time
clean and no rez
We are owners of a rental property. When our tenants moved out the carpets were disgusting. Our Zerorez treatment was remarkable. Our technician was honest with his opinion, and did an outstanding job. The next time I saw the carpets I couldn't believe it. Great work! I will definitely use this company again!
I was truly amazed at the results of the cleaning and the fact that it dried so quickly. Will definitely recommend Zerorez to my friends. I might add that you sent out an incredibly nice, friendly, competent young man.
Carpet was not that clean and way overpriced. Will be taking my business elsewhere and will make sure friends and coworkers do not waste the money.
I like the idea of not having harsh chemicals left behind in my carpet.
great service, friendly workers, chemical free
quick and looks great
I was disappointed I had hoped it would look better the bedrooms were fine but the rest I wasn't impressed with. The gentleman did work very had and he was very polite and informative not question on that part. Never used this kind of carpet cleaning before.
The service was good the carpets are clean and there does not appear to be any residual in the carpets. I think that it would be helpful to let the customer know what other servces are offered and the prices up front so that they can plan for the expense if it is something that they want.
Edwin did a wonderful job--he explained everything thoroughly, was polite and respectful and very efficient at his work. The carpets were beautifully cleaned and we are very happy with the result.
Kept me in the loop about exactly what he was going to do
cleans well.
Technician was great! The carpets look wonderful! Thank you!
Employee was great and did a great job
My carpets always look great and the service technicians are polite and very helpful and do good woek
The way our carpets look after they've been cleaned. We use the water also and we get stains out without chemicals.
The job is done well and the service techs are outstanding.
No odor, dried fast, soft carpet
Excellent job