Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86574 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 12, 2016 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Your employee's clean and professional appearance, attitude and quality of work.

Report a concern   June 12, 2016 — Rated 10 out of 10 by M.O.C. Zerorez Phoenix
What do you like about our products and services?

Your technician was very good. You did a great job and the carpet looks very good

Report a concern   June 12, 2016 — Rated 10 out of 10 by B.O. Zerorez Phoenix
What do you like about our products and services?

The two gentlemen on the truck were very professional and walked me through the process and were upfront on anything that needed to be done. I will highly recommend your company to all my friends that require your services.

Report a concern   June 12, 2016 — Rated 10 out of 10 by Aina Schneider Zerorez Phoenix
What do you like about our products and services?

I was very pleased with the cleaning service from Zerorez. When I made the appointment, it was followed up on the next day. The reps are confident and informed. Two days before the cleaning I rec'd another call to confirm the time of the appointment. My appointment was set between 8-10 AM. On the day of cleaning @ 740 I was given a call and told the tech was on his way, and should arrive in 20 minutes. The tech arrived at 8:00 and was had all 4 bedrooms done in one hour! The carpet looks great! I am glad it doesn't have the crunch of soap in the carpet! Great job! Great company!

Report a concern   June 12, 2016 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

great service ,,you have excellent employees,very professional,,thx again,,Name removed

Report a concern   June 12, 2016 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

You were early, polite, thorough, and explained everything that would be done. Alex the technician was great.

Report a concern   June 12, 2016 — Rated 10 out of 10 by O.D. Zerorez Phoenix
What do you like about our products and services?

Technician was on time and did a very thorough job.

Report a concern   June 12, 2016 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

The carpet stays cleaner longer - the cleaning doesn't take too long - the price is right - and your service men are very thorough in their work and are very polite and friendly.

Report a concern   June 11, 2016 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

I really like the service and how clean everything is.

Report a concern   June 11, 2016 — Rated 10 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

My carpet looks awesome! Thank you so much!!!

Report a concern   June 11, 2016 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Did a great job, love the results and our representative was very friendly.

Report a concern   June 11, 2016 — Rated 9 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Hard work. Politeness and attention to detail.

Report a concern   June 11, 2016 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Quick and easy
Great job

Report a concern   June 11, 2016 — Rated 6 out of 10 by J.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I thought the carpets would've come out cleaner. Our normal provider did a better job. However, the technician and the customer service was very good.

Report a concern   June 11, 2016 — Rated 10 out of 10 by P.H. Zerorez Phoenix
What do you like about our products and services?

Service was top notch - Travis took the time to show me everything and keep me in the loop. He was knowledgeable and corteous. To boot, the product works - our floors look amazing.

Report a concern   June 11, 2016 — Rated 10 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

Serivces are always done in the window given, the call given before you arrive is great, it allows you to plan your day. The cleaning part was superb, the attention to detail is amazing. Great work and we are appreactive of the extra effort.

Report a concern   June 11, 2016 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

You cheerfully came back and took care of the issue I had. The carpet now looks great.

Report a concern   June 11, 2016 — Rated 6 out of 10 by J.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I am seeing the spots comimg back just a week later . what do we do about this ? Please let me know . Thanks First name removed Phone number removed

Report a concern   June 11, 2016 — Rated 2 out of 10 by A.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was under the impression that carpet
Cleaning means cleaning the carpet as a whole and not be charged $25 - $75 for every dirt or spot on the carpet.

Report a concern   June 11, 2016 — Rated 9 out of 10 by Barbara Baum Zerorez Phoenix
What do you like about our products and services?

Friendly and professional technician.

Report a concern   June 11, 2016 — Rated 10 out of 10 by Karen Ingersoll Zerorez Phoenix
What do you like about our products and services?

Professional, timely, and efficient. You also were awesome to schedule same day so we could have clean carpets when we moved into our new house! Thank you!

Report a concern   June 11, 2016 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

Got Mt very dirty carpets clean and looking new.

Report a concern   June 11, 2016 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Great service. Friendly and thorough.

Report a concern   June 11, 2016 — Rated 3 out of 10 by M.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Spots remained in the carpet

Report a concern   June 11, 2016 — Rated 10 out of 10 by D.E. Zerorez Phoenix
What do you like about our products and services?

Lack of chemical smell & quick drying.

Report a concern   June 11, 2016 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

On time and technique

Report a concern   June 11, 2016 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

Your two employees were Outstanding. They were professional, polite and very thorough. My carpets look GREAT!!

Report a concern   June 11, 2016 — Rated 5 out of 10 by K.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Compared to other carpet cleaning services I have had in the past, it seems that Zerorez did not spend sufficient time for the size area that was being cleaned

Report a concern   June 11, 2016 — Rated 8 out of 10 by L.C. Zerorez Phoenix
What could we do to improve?

I had you clean one room, a hallway and spot clean in two other rooms but there was an extra charge of $44 and $2 for my hallway. That seems excessive when I thought the deal was 3 rooms and a hallway for $129.

Report a concern   June 11, 2016 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

The tech did a very thorough job. He was very professional.


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