Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86574 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 18, 2016 — Rated 8 out of 10 by S.M. Zerorez Phoenix
What could we do to improve?

$25 for spot cleaning seems high. We had some pet stains that did not appear to be showing until the carpet was cleaned. We noticed them after the carpet dried. They did come out after I cleaned the area again. I'm not sure if this is normal (for the cleaning to make them more visible) or the general dirtiness of the carpet was hiding them.

Report a concern   June 18, 2016 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

Fast, friendly, and great product

Report a concern   June 18, 2016 — Rated 10 out of 10 by G.Q. Zerorez Phoenix
What do you like about our products and services?

Dustin was amazing and very thorough. explained everything and so friendly.

Report a concern   June 18, 2016 — Rated 10 out of 10 by David Sanderson Zerorez Phoenix
What do you like about our products and services?

Nothing left on the carpet after cleaning and it's really clean

Report a concern   June 18, 2016 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Nice people fast job.

Report a concern   June 18, 2016 — Rated 10 out of 10 by C.J.F. Zerorez Phoenix
What do you like about our products and services?

Employees are extremely professional. Travis was exceptional, he explained the process, was diligent and attentive to details, and explained why some stains were not able to be removed. Travis arrived on timed and I always felt safe.

Report a concern   June 18, 2016 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Perfect service an carpets look amazing !! Will never go anywhere else

Report a concern   June 17, 2016 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

Much better result than Stanley Steemer

Report a concern   June 17, 2016 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

You always give good service and good advice on how to keep floors and carpets clean. Also you don't use harsh cleaners, just water. WOW!!!

Report a concern   June 17, 2016 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

Travis did an excellent job. Everything looks new again.

Report a concern   June 17, 2016 — Rated 10 out of 10 by Allison Vance Zerorez Phoenix
What do you like about our products and services?

Great customer service!

Report a concern   June 17, 2016 — Rated 10 out of 10 by Sylvia Schmidt Zerorez Phoenix
What do you like about our products and services?

Everything went well & the job looks fine. Besides,Hayden is a very nice guy.

Report a concern   June 17, 2016 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Terrific job on the tile and grout. The technician, Amanda, was very professional and thorough.

Report a concern   June 17, 2016 — Rated 10 out of 10 by I.D. Zerorez Phoenix
What do you like about our products and services?

Excellent job with a difficult situation

Report a concern   June 17, 2016 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   June 17, 2016 — Rated 10 out of 10 by Jean Klein Zerorez Phoenix
What do you like about our products and services?

Service man was just great. He explained what he was going to Email address removed and then set about doing it quickly. We had just closed on our new house about 1 pm and he came right at 4 pm as scheduled allowing us to move in the next day.

Report a concern   June 17, 2016 — Rated 9 out of 10 by N.G. Zerorez Phoenix
What do you like about our products and services?

was very knowlegeable on carpeting even though never saw the chalky talc that was spewing out of the stainmaster active wear carpeting purchased at lowes

Report a concern   June 17, 2016 — Rated 10 out of 10 by Gail Yancey Zerorez Phoenix
What do you like about our products and services?

No residue. Dried very quickly!! Raised the nap of the carpet very well. Thank you, thank you. I will be calling you again.

Report a concern   June 17, 2016 — Rated 10 out of 10 by C.O. Zerorez Phoenix
What do you like about our products and services?

Everything!

Report a concern   June 17, 2016 — Rated 10 out of 10 by L.J. Zerorez Phoenix
What do you like about our products and services?

No chemicals used

Report a concern   June 16, 2016 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

The thoroughness of the cleaning and with no odors. The tech was friendly and professional and explained what he was doing.

Report a concern   June 16, 2016 — Rated 10 out of 10 by N.D. Zerorez Phoenix
What do you like about our products and services?

Cleaned very nicely and technician Grady was very thorough!!!

Report a concern   June 16, 2016 — Rated 10 out of 10 by Shannon Johnson Zerorez Phoenix
What do you like about our products and services?

This was our first time using your services u was very pleased!!

Report a concern   June 16, 2016 — Rated 9 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Friendly and professional staff plus the carpets get cleaned without the use of chemicals.

Report a concern   June 16, 2016 — Rated 10 out of 10 by W.K. Zerorez Phoenix
What do you like about our products and services?

They are odor free and residue free. The technicians are very professional and within the time frame they have said they will be.

Report a concern   June 16, 2016 — Rated 1 out of 10 by A.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I feel the service was rushed, my carpets had spots left behind my husband was able to get out, it has been 24 hours and they are still damp. Overall I do not feel like they look clean and your no chemical approach was what I was most interested in but I am highly unsatisfied and will go back to the we have used in the past.

Report a concern   June 16, 2016 — Rated 10 out of 10 by J.Z. Zerorez Phoenix
What do you like about our products and services?

There is no chemical used so I feel it is much healthier not only for our small dog but for a couple of grandchildren that lay on the carpet all the time. It smells clean and IT LASTS! I do have the protestant sprayed on but even when I haven’t it has remained clean without any reoccurrence of soiled areas.

Report a concern   June 16, 2016 — Rated 10 out of 10 by Diane Slavinsky Zerorez Phoenix
What do you like about our products and services?

You always do a great job AND you have the nicest employees!!

Report a concern   June 16, 2016 — Rated 10 out of 10 by V.S. Zerorez Phoenix
What do you like about our products and services?

The thorough job that is done each time.

Report a concern   June 16, 2016 — Rated 10 out of 10 by Cindy Nelson Zerorez Phoenix
What do you like about our products and services?

Your über polite techs.


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