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based on 86574 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Was very pleased with the results. Would recommend this to anyone. Product work wonderful and took out black grease spots is orderlrss and all natural products. Good for pets.. Rugs look beautiful.
Samuel was very nice and friendly explained everything before and after he was done.
I plan on using the, again I was so pleased..
No chemicals, carpets dried quickly
The guys in the field are very nice and do a great job.
Serviceman was very nice and knowledgeable.
No chemicals and no crunch to my carpet after it dried! And my carpet looked great too. The technician was super knowledgeable and answered all my questions well.
The carpets look so clean and beautiful. The technician did a very thorough job and was very polite. I love that there are no chemicals used.
Carpets look and feel great. Great customer service!
No othe carpet cleaning company will ever touch my carpets ever again! They have never looked better! The service people were great very knowledgeable , efficient and personable.
Robert was early to our appointment, he was friendly, professional and did a great job. Would highly recommend Robert and Zerorez!
Very professional and excellent results.
They are clean and dry quickly. The technician's have always been nice.
Amazing results and efficient professional service technicians.
The treatment cleaned stains in our carpet that no other product or service was able to remove. Additionally the technician was very efficient and professional.
I liked the short wait window of two hours and the fact we received a call that our technician could show up even earlier. The gentleman who came to our home was professional and worked efficiently and quickly. The rug and tiles all looked fabulous. We will definitely use Zerorez again. Thank you
Your service wasn't a "disappointment". I just feel it was average. The one thing that could be improved is I had my couch cleaned and the equipment that was used to clean it wasn't in the truck. We had to wait quite awhile for someone to bring that piece of equipment. That delayed the cleaning process. That kind of irritated me.
My service tech specialist- Amanda was the best
Amanda was professional, knowledgeable, and answered all my questions.
Nicole did a fabulous thorough job. She is such a hard worker!
Leaves carpet clean without residue .
Great service, Peter was awesome to work with. I like the idea of no soap in the carpet.
Everything!!!!
Your tech Nicole was fantastic. Very nice and works very hard. She saved my thoughts about your company I was given the "tight 2 hour window" and didn't gets a phone call until after that from someone in the office that was asking me if I still want them to come. When Nicole arrived she was very professional and reassured me she would take care of everything and not rush thru it. The job was great. Office staff not so much
Great Service! Technician was very friendly and knowledgeable. Will definitely use again and recommend to friends and family.
It's effective !!
I have never been disappointed with the services provided by ZEROREZ. The stains that other companies couldn't get out were easy for your techs to remove.
I appreciated the work of your team (Casey & John) did on Monday June 20, 2016. This is the first time a "team" came - it had always been 1 person before. This team was amazing: called and were able to come earlier than our appointment time, did more areas than we have had done before, explained about our filtration lines, showed what they could do for our tile floors, completed the project in a timely manner (faster than when 1 person came). They were a great tag team: as one person cleaned an area the other prepped the next area. EXCELLENT job again. I always recommend Zerorez when someone wants tile or carpets cleaned. THANK YOU again.
On time, thorough & excellent results
The end result was amazing.
Nice friendly and on time, he did a great job !
Great job. No residue.
the technician Alan was FABULOUS!! he was fast, thorough and professional.
You did a very good job on the carpets.I have my tile cleaned, good job on the tile but my baseboards have crap all over them and the corner guards were not used