- Phone: (480) 507-2419
- Visit Website
based on 84541 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The quote over the phone was incorrect so I actually paid more than expected and there was a couple spots missed and the tech had an attitude when it was pointed out to him. Otherwise, the cleaning was done well and a lot of dirt and tough stains were actually removed.
Everything. From the set up to the actual cleaning. The place looks awesome, your rep was thorough and very knowledgeable. We have already recommended several people.
Very clean and Alex was great. He is a great
Person and worker...Very reliable and prices.are
are affordable. ...Thank you.
Let people know that you don't clean Saltillo before the service guy shows up
Carpets came out very nice. So far none of the stains have returned. The technician was very knowledgeable and explained everything he was going to do. I like that the carpets were soft after cleaning , also they were dry in a short amount of time. I will definitely use you again .
Clean...fast drying
Carpets look great. Technician was very friendly and courteous
Great results and excellent techs!
Made the carpet look better than it has in a long time. I also like the professionalism of the technician
Safe- no perfumes- excellent job cleaning!
Fast too!
Professional, great job cleaning carpet and tiles.
Cant believe how the Carpets came out. Several area especially where I sit had a Dark Area in the Carpet. With the pre-treatment and then the cleaning it all came out. Carpets look new. Will do it again in a Year.
The cleaning job was excellent but did it really need to take seven different calls in order to get the guy over here? The scheduling system is not effective from a customer standpoint. I cannot block off an entire day for cleaning. Once the cleaning time has established, I do not deserve to have two different people all me to manipulate me into switching the time.
I like them.
I was very impressed with the service I received from your tech. He did a very good job and he was very pleasant and professional.
I called to have 2 sofas and my tile floor cleaned. I believe I explained what my needs were and items to the phone representative. When the driver arrived he stated that he could not clean my sofas. I believe more clarity from the CS rep would have saved my frustration.
Everything was great and looks absolutly wonderful and clean. But carpet was wet, thought it would be dryer ?? But pricy and hope the service lasts as was told.
But... check was lost by cleaner ??
Great service and professional staff.
Charge a definite price. Quote was $129 for 3 rooms. Actual charge was $308. The difference seems to the customer like they have been a victim of bait and switch. I have used Zerorez before and knew what to expect. That being said, my carpets look fabulous so I will use Zerorez again. I would hesitate to recommend your company to a friend without a warning that they would pay more than the quoted price.
Excellent customer service.
No chemical smells or residue. Kept me informed as to time they would be arriving.
technican was very efficient and informative.
I like that it is such a healthy process. The carpets felt great after the cleaning and the service guy was great. Bery informative and friendly.
Nothing
Punctuality, friendliness, the carpet looks clean and so bright.
Service, price and results!
Your technician was on time and he did a great job! Our carpet is very clean and the nap looks like new! I couldn't have asked for anything better! We will definitely have you folks do the job next time.
I liked the service person that came. He was very professional and helpful and new what he was doing.
No harsh chemicals
NO CHEMICALS