What our clients think of us!

Service man was clean,polite and reviewed everything he was supposed to do before starting. Excellent service and very professional

Jay did an amazing job!

My tech Robert was awesome. I didn't do the pet treatment but my carpets came out looking new anyway

Amazing job on our carpets. We have 6 kids and 2 dogs, our carpet is 7 years old and it looks like new! Great job, recommending services to our friends and family.

Dries quickly, gets stains out better than other companies I've tried.

I'm going to keep it short and sweet... Everything!

First of all, your technician was friendly, professional and obviously knew his business. His name is Alex.

We had numerous dark stains from our dogcident over a period of days and the products he used and technique pretty much got it ALL!! We had no idea what our carpet used to look like.

Wonderful job!!!

Results

Excellent job my carpet looks amazing! The only bad thing is I was told pet stain treatment was $80 and during the process I asked for two other rooms to be treated as well and at the end I was suckered out of another $80. The work was great thou.

Carpets are now about 2 shades lighter and they are softer. Granite countertops have a sheen we thought was gone forever.

Customer service was good. After running a few errands, I came home and my living room smelled so Bad of urine. He did the pet treatment and said the smell would be reduced. He also said he couldn't out a slightly darker area on the carpet bc it was foot oils. I was really hoping for a better result than this.

I had to have someone come out and re-do the stairs and the landing because they weren't clean the first time. David did a terrific job cleaning the stairs and that's the only thing that kept me from giving a 1 or 2. Please make sure your techs know that even though they're a pain, stairs and landings are something they need to take more time with and really look to make sure they're clean.

Timely,professional, and get job.

I've already called and spoke to your office and have someone coming out tomorrow to assess the damage but I was really disappointed that the wax used for my tiles ended up all over my walls and base boards. There's also a line in the tile where the grout is extremely discolored and much darker then the rest of the grout which was not present before zero rez came in to clean the carpet. i was really disappointed, as I've been a customer previously and LOVED the work you guys did with my carpets in the past.

Quick and Prefessional.

I like that you use a high ph alkaline water. Your technician was well groomed and mannerly.

Price

On time and cleaned difficult carpet stains.

I love the way the carpet came clean without any harsh chemicals. The technician was very polite, knowledgeable and helpful.

James, the technician was efficient, pleasant and neat

That it is a unique water based system

Fast and friendly. Didn't leave a smell behind ( the people nor the cleaning chemicals)

figure out a way to help improve traffic spots... what can be done by owner in between cleanings... any ideas welcome.. thank you

Very easy to work with, and service technicians are very customer oriented. And most of all the results are excellent! Will definitely use your services again.

Our tech was very detailed and explained what he doing very polite and friendly

Good quality, good service, no odor, great phone customer service.

Nice, clean,quick

I was happy overall, just a little disappointed there were a few dirty streaks left,like between sweeps that didn't overlap from the shampooer, so I had to clean those myself with carpet cleaner... they were very obvious. I think the carpet could have came out a little cleaner if it had been went over a couple of times in certain areas but maybe they were in a hurry. All staff was very friendly!

Samuel was very professional. The products cleaned my carpet nicely.

good job, and no pushy sales for extras. thx