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based on 84542 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It is fantastic how carpet and grout looks after the service.
ALL
Non-chemical based product that dries quick, and your customer service was great including the people answering the phone and the technician.
The technician was very thorough and professional. This turned out to be a very big job and he was very patient and committed to completing the job to our satisfaction. He spent extra time on tough stains that he didn't necessarily have to put so much energy into. Great job!
What stands out over anything else is the customer service and the friendly smiles.
Timely, took time to explain the process.
Carpets look great...
The job was done well. The house looks much brighter with the cleaned area rugs.
The friendliness of the staff was perfection, however id rather be told that my rug cannot be cleaned rather than to wait almost two weeks to pick up a small area rug that is still a disaster with weird debris stuck in it. I'm sure zerorez does a wonderful job with everything else, but I was SERIOUSLY let down in this situation. I understand my rug was really dirty and difficult material, but I'd rather not get my hope up for two weeks than to pay $40 for something I have to throw away.
The tech was awesome
Great job done on the tile and carpet. He removed stains that have been there for years.
Great service man
The only reason I gave a 7 is because of price
From scheduling to services completed, You are the best company hands down.
Very nice and professional. Carpet looks so much better.
No chemical smells
They did an amazing job I'm more then happy.... The service from making the call to having them in my house was 1st class all the way
Good job
The technician arrived early, and did an outstanding job! Our sofa looked better than brand new! He even cleaned the floor at no charge. He was very personable and was someone we felt comfortable with in our home. We would not hesitate to use your company again! Thank you.
Very professional and very fast.
Friendlyemployee,quick and efficient.
no hastle
no b.s.
friendly
is what it is
Took away the pet smell and left the furniture and carpet looking and feeling great!
I have use your company to clean my carpets many times. I am pleased with the results. But I have never been so pleased as this time.
It was your service tech that made the difference. Our carpets have never been this clean. This young lady is a real pro. It was if
she was cleaning her own home. We paid extra for the protectant to preserve her work.
Empowered water
It was so easy to set up and the floors were so clean.
Hay.den was polite and considerated and competent
Customer service by the gentleman who did my carpet and couch
pleasant service man. arrived on time. carpets look great.
Travis was very through, courteous, and did an excellent job. Would use him again.