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based on 84556 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The person we had did a great job very professional.
Friendly and efficient service.
Your person was very informative and did a great job on our carpets...We will use only your services from now on. We have tried over 5 different companies and zerorez did the best carpet cleaning.
Everything was very professionally handled - from making the appointment all the way through the cleaning. The technician did a great job and I am very happy. Thank you!
Promptness, friendliness, great service. We've never been disappointed.
Great service. Thank you
Very Friendly. There was confusion on the date scheduled, the receptionist corrected the situation and the tech was actually early. He did 4 rooms of carpet in an hour. They look great.
GREAT JOB ON OUR OLDER CARPETS. REALLY GOOD JOB ON THE HIGH TRAFFIC AREAS. THANKS.
Easy reservation staff. Technicians are courteous and professional. The results are awesome! My carpets and tile have never looked so good. Thanks!
My carpet smelled like a dirty wet towel after the cleaning.
I feel that I overpaid for your services.
The extra charge for removing stains didn't remove the stains.
My carpet still looked dirty.
Overall unhappy with the cleaning.
Professional
Great prices and incredible customer services! Plus my carpets look GREAT!
Great service. Our technician was excellent. Fantastic results!
WAS ON TIME AND VERY PROFESSIONAL.SCOTT HAMMOND WAS VERY NICE AND EXPLAINED IN DETAIL THE WORK TO BE DONE.
Aaron was friendly and helpful. The couch and carpet dried fairly quickly (a concern of ours). Most importantly it looked like new carpet. Thanks
Tech was on time and seemed to very knowledgeable about cleaning and the technical aspectsofcarpet cleaning. Did not leave until we were sure that we were satisfied. Joshua also went out of his way to measure the house for future tile cleaning and told us what would be involved.
We just hope the cleaning lives up to the rave reviews friends have given Zerorez and stains do not come back within a month..
Since I was a first time appointment, I would say that the services of booking, the courtesy of agent etc was what I appreciated. I had done my research on the actual product /process and was confident that all would be well. And it was.
Clean products that don't leave a residue
happy with clean carpet
excellent job - very helpful and informed employees
Reliable and trust worthy.
Very professional tech.
our technician was very helpful, knowledgeable and efficient. I was impressed with the professionalism and the swiftness of the service and of course my carpets are clean!!
It's chemical free
Our carpet looks great! However we got our grout cleaned and we didn't really notice a difference. Was expecting to see a big difference with the grout cleaning. Some grout looks good other parts look the same. kind of disappointed.
Vety clean
proffesional, pleasant. The tile and grout that we have STRUGGLED to clean with tremendous effort was cleaned almost effortlesly by Zerorez in about an hour. Carpets turned out great as well. Thanks Zerorez...I will be reffering you to others.
Worked better than other carpet cleaning services.
Very professional and friendly. Did a great job on the carpets in the house.
Carpets are clean and soft! Crew arrived on time, explained everything, wrked fast and efficiently, careful not to mark up our walls and very courteous