Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86566 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 18, 2016 — Rated 10 out of 10 by Dani Grant Zerorez Phoenix
What do you like about our products and services?

Communication, efficiency, great products and services, and nice and professional staff.

Report a concern   September 18, 2016 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Grady was educational and personable. I was not uncomfortable having him in our home.
Thank you Zerorez! And thank you John Jay and Rich for advertising for them.

Report a concern   September 18, 2016 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Considering how dirty my carpet was, your technician did a beautiful job. And, he was very neat, explained everything and I hope I get him to clean my carpet again!

Report a concern   September 18, 2016 — Rated 10 out of 10 by Karolyn Nelson Zerorez Phoenix
What do you like about our products and services?

Grady was very professional and did a great job. I will do this again next year in September when you have your special

Report a concern   September 18, 2016 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Great service!

Report a concern   September 18, 2016 — Rated 8 out of 10 by S.H. Zerorez Phoenix
What could we do to improve?

Keep your price reasonable. I had an excellent tech who did a great and thourough job on my carpet!

Report a concern   September 18, 2016 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

Joshua was very knowledgeable and friendly.

Report a concern   September 18, 2016 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Our technician, Grady, was very professional and friendly. He is a great representative for your company.

Report a concern   September 18, 2016 — Rated 5 out of 10 by J.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician was great but your machines are horrible still have marks on my floor

Report a concern   September 18, 2016 — Rated 10 out of 10 by Mark Ryan Zerorez Phoenix
What do you like about our products and services?

No chemicals, great service, great results.

Report a concern   September 17, 2016 — Rated 9 out of 10 by Joan Brunner Zerorez Phoenix
What do you like about our products and services?

The products are very good. The representative was on time. However, he forgot to do one of the carpet areas, and I had to ask him to come back to finish the job.

Report a concern   September 17, 2016 — Rated 8 out of 10 by R.D. Zerorez Phoenix
What could we do to improve?

cheaper prices

Report a concern   September 17, 2016 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

It is very effective in carpet and tile cleaning and I like that it leaves no residues and contains no chemicals.

Report a concern   September 17, 2016 — Rated 10 out of 10 by E.F. Zerorez Phoenix
What do you like about our products and services?

Very informative on the product use.

Report a concern   September 17, 2016 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Quick, clean, professional and successful in cleaning.

Report a concern   September 17, 2016 — Rated 10 out of 10 by Melanie Wesley Zerorez Phoenix
What do you like about our products and services?

Your tech. Jake T. Did a fantastic job! He worked above and beyond to make sure our carpets were as clean as could be! Thank you.

Report a concern   September 17, 2016 — Rated 10 out of 10 by E.R. Zerorez Phoenix
What do you like about our products and services?

Very nice job, expensive, but well done. Any discount for multiple homes? Thanks, Kyle Phone number removed

Report a concern   September 17, 2016 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

I love that there is no odor or residue left after. The carpet looked truly clean. Darryl did the job and he was so personable and knowledgeable. He took the time to explain what he was doing, and seemed to take a lot of pride in doing the job well. I will ask for him next time!

Report a concern   September 17, 2016 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Excellent service representative. Carpets look like new!

Report a concern   September 17, 2016 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

No chemicals. The carpet is clean and soft.
I have a lung disease and this is the only company that keeps our carpets clean and doesn't cause me any negative reactions.

Report a concern   September 17, 2016 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

my carpet was clean when he was finished.

Report a concern   September 17, 2016 — Rated 10 out of 10 by Patricia Speer Zerorez Phoenix
What do you like about our products and services?

The water and no residue

Report a concern   September 17, 2016 — Rated 0 out of 10 by T.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We were not given any prep/expectation instructions (move, vacuum, sweep) so the employee was "cleaning" the tile over dust and dirt.
We were told we would get a call when the employee was on their way, this did not happen.
We received a call asking if you could come earlier than our appointment because there was an opening and I said no but she camd early anyways.
When the employee arrived, she did not introduce herself at all and just stook awkwardly at the door.
The employee was aggressively trying to upsell us on other services. To the point where she proceeded to spray our stainless steel fridge with her cleaning product and now there is a stain we have been unable to get out.
The carpet turned out good but the tile (which was most of the service) was done extremely poorly. The grout along the baseboards was not treated and now there is a noticeable discoloration and demarcation line where the clean grout meets the grout that was ignored.
We need someone back out here to finish the job and to get the stain off our fridge.

Report a concern   September 17, 2016 — Rated 10 out of 10 by E.K. Zerorez Phoenix
What do you like about our products and services?

Products cleaned well
The worker was helpful by moving the dining room chairs

The family was pleased with how nice it looked

Report a concern   September 17, 2016 — Rated 10 out of 10 by Betty Besich Zerorez Phoenix
What do you like about our products and services?

The agent was on time, professional, did a very good job. Friendly, helpful.He took the time to get out several difficult spots which bothered the lady of the house. Well done.

Report a concern   September 17, 2016 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

they work

Report a concern   September 17, 2016 — Rated 10 out of 10 by V.P. Zerorez Phoenix
What do you like about our products and services?

I was very impressed with the product the carpet came out clean and we did not have to wait for days for it to dry. The technician was very professional and knowledge.

Report a concern   September 17, 2016 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

Your technician Dustin was very professional & sweet. He did a very thorough job! I would definitely have him back for furture carpet & upholstery cleaning...

Report a concern   September 17, 2016 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

jeff did good job

Report a concern   September 17, 2016 — Rated 10 out of 10 by Amy Michienzi Zerorez Phoenix
What do you like about our products and services?

They have great customer service and they do a fantastic job on cleaning our carpets! They always are courteous and prompt and have availability.


Privacy Policy