What our clients think of us!

Your Tech Billy was great. very informative of the before and after. He seemed like he cared about the job he was doing. Thank you Billy and Zerorez.

I saw the email about tile and grout cleaning and expected a better job. The young man doing the work was very attentive and tried to answer our questions. When you say grout cleaning I was expecting our less than two year old floor to look like new and the grout did not come clean. There was a trail of water and footprints between the kitchen and front door where he was going in and out. When he was ready to collect and that area was still not done both my husband and I started to check that floor and he then picked up a rag and wiped across some of the areas. The rag was not clean or damp and it just smeared the areas. After he left I got a mop out and cleaned that tile area plus the spots on the the floor he cleaned that had dried spots that left marks. I could have done just as much with my steam cleaner and saved the $100. I will never request this service again.

Professional, fast, and job well done!

The online appointment scheduler was really nice and the service was done promptly on the day I requested. The carpet cleaner guys were very friendly and worked really hard. Overall I really enjoyed the service. I thought the overall bill was pricey. I got the same stuff done at another place 2 years ago and the bill was 100 dollars cheaper. If money was tight and I had to get my carpets cleaned again, I would look for something affordable.

The technician was professional and did a great job! Although, I wouldn't be giving a 10 if it weren't for him. I made the apt about 2 weeks in advance knowing I was moving out of this rental and the morn of the appt I received a call telling me that you all had overbooked and needed to reschedule. Then they tried to move my appt time to a later time in the day. Very unprofessional and bad business in my opinion. I understand things happen but when needing to be out with carpets clean very worrysome!!

Very polite and helpful service person

Professional and friendly

Excellent service and explained the cleaning process well.

Andrew did a professional job cleaning and I hope I can have him the next time. I have used your firm before because I like the the method of cleaning my carpet and tile.

Professionalism, courtesy, exquisite cleaning, no chemicals used, the person who did the cleaning (Troy), very clean and polite, did thorough work and courteous and conscientious. Even the people on the phone were courteous, polite, professional. Everyone made us seem like you really cared about us, your customers.

I had my doubts on being able to get our tile and grout clean, but to my surprise, it looks almost brand new.

James arrived early. Answered questions easily. No mess to clean up. Very professional.

The carpet soent get as clean as i thought it would. I got better results renting a rug doctor from lowes and cleaning carpet myself. The stains came back 4 days after your services.

I like that the amount I was quoted over the phone was exactly what I was charged. Amanda was awesome and did a great job.

Grout cleaning and carpet cleaning both left no residue

Very efficient technician and the carpet did not take very long at all to dry.

This service alone was exceptional. The technician was very polite and knowledgeable he explained exactly how the process works had the chemicals involved with good and what not that he didn't dude to the carpets in the environment overall I have to say I would recommend zeroRez to friends and family

I am amazed at how well zerorez works compared to other carpet cleaning services. I will be a long time customer. Thank you.

Technicians are very knowledgeable and pleasant. No soap is used on the carpet and the carpet always comes out clean and fresh.

Tech was very nice, but was 1.5 hours past the end time of arrival. Good job though once it was complete.

Suggestions and expertise were greatly appreciated.

When your technician arrived and I noticed that it was a woman, I was a little leery at first about the job she would do . But she soon proved to be the best technician that I've had out to my house. She spent more time and did a better job on my upholstery than any other technician that you have sent in the past . I will definitely request her the next time I have my upholstery cleaned .

I like that everyone is so nice. Also, you don't leave my carpet rough and crunchy. It always feels soft and clean when you are done.

It was fast

Great technician - Travis! Fast, friendly and efficient!

Great customer service and the cleaning products you used got ALL of the cat urine out of my wool rug. Thank you Luis!!!

Since I am a return customer , I have not been disappointed yet. Quick and Thorough cleaning by your technicians is what we expect ..
And We Receive!!!! My carpets ( which to my regret) have many pet stains and outdoor tracking stains from many shoes .. But after zerorez.. Like new and dry quicker and no soap!!!! I will and have referred this company to many people .

Thank you

The Zerorez method has made it possible for us to keep our very old carpeting this long . The company we had used in Colorado, and called when we moved to Sun Lakes, told us there was nothing they could do for our old carpeting. Before incurring a $10,000+ carpet expense we called Zerorez. Bottom line, they were able to make our carpets look quite acceptable for the past 6 or 8 years. Their technicians are knowledgeable about special treatment and stain removal. They show up when scheduled and are courteous. Would I recommend Zerorez? You bet.

Appointment was on time
Process was quick and thorough
Technician was awesome!

I found your technician to be extremely thorough. He explained everything to me and he did a good job and I definitely would use your company again