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based on 84556 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service tech was friendly, answered all my questions, and showed up 4 hours early....and my carpets look great. All the high traffics areas cleaned up very well. Pleased with my experience .
Excellent customer service and results.
Very timely technicians - did a great job on my three bedrooms carpets. Very clean - worked efficiently . This was the first time using Zerorez . My neighbor recommended them. I asked what was different about the cleaning process and he explained it to me. I also got a demo on the multisurface cleaner on my stainless refrigerator. I love how it didn't leave a residue! I'm cleaning my whole house with it now!
Reliable appointment times
Super friendly tech, perfectly scheduled reminders, setting up the appointment was casual and personable. All around A+++
Great job done. Carpets look great!
Great PR. Testing the floor to see if it could be cleaned properly was great.
Picks up the dirt well.
Friendly staff, quality service, confident in results.
The carpet technition was very professional and courteous!
Technicians were friendly and knowledgeable, on time and timely in their work. They did a great job!
quick drying, efficient cleaning and above and beyond service from the techs. They were amazing!
Everything. You are prompt, great service men, good job, clean carpets!!! Do little extra's when needed...
Just unimpressed with cleaning level. Carpet is also crunchy though we were told it would not be. The carpet is old and rather worn in spots. Some areas are still not dry 24 hours later.
Friendly customer service, carpet and tile looks great after work.
Attention to detail regarding appts. and the actual service (e.g., able to get out
stains and on-time, prompt techs).
Got our floors clean and renewed. Hayden was very friendly and helpful as well.
I have used you two times. The first technician took the time to open the closet doors and clean just inside the closet doorway which kept the line from the front of the closet to the inside cleaner looking and less noticeable. I appreciated his initiative in doing that. The second technician cleaned the carpets, but I had moved most everything out of the way so it was a simple job. He did not move a few simple items that would have made it better nor open the closet doors and do right inside the closet doorways which was disappointing to me. I didn't think to ask him or leave them open at the time or he probably would have done them at my request.
How clean it leaves the carpet
The technician was great-
The carpet looks good when he left- but the traffic areas came back more quickly this time- they usually look nice for a longer period. I wish I would have called to have the high traffic areas gone over again.
The use of empowered water instead of soaps or chemicals that do not get completely removed in the cleaning process.
Service was good
Everything!!!
The person who was here to clean did a great job on the cent of the rooms but all corners and along wall tile is still dirty. You can see exactly where they stopped. Is this why they are supposed to do? Have someone come out to clean what he didn't would help us give you a 10 out of 10 rating
I just don't know any people in AZ.
No residue(crunchy feel), no smell left when they were done. Plus I was able to walk on my carpet without wet feet less than 5 hours after the team was done.
Louis did a great job. Excellent
this was my first time using Zerorez, I am HOOKED and so is my husband. I was so impressed with not just the product but the entire company. You guys made the whole process so easy. Was able to accommodate my same day request. the communication was excellent as was the follow up care. The representative that came was AMAZING and I refuse to have anyone else in my home. He was courteous and professional and funny and made my whole experience easy and painless.
that you don't use soaps and that it dries fast and looks good. Very happy with the people that come to our house

Quick and efficient