Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84556 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 14, 2016 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Quick and efficient

Report a concern   June 14, 2016 — Rated 10 out of 10 by R.Z. Zerorez Phoenix
What do you like about our products and services?

The service tech was friendly, answered all my questions, and showed up 4 hours early....and my carpets look great. All the high traffics areas cleaned up very well. Pleased with my experience .

Report a concern   June 14, 2016 — Rated 10 out of 10 by G.R. Zerorez Phoenix
What do you like about our products and services?

Excellent customer service and results.

Report a concern   June 14, 2016 — Rated 10 out of 10 by Susie Apel Zerorez Phoenix
What do you like about our products and services?

Very timely technicians - did a great job on my three bedrooms carpets. Very clean - worked efficiently . This was the first time using Zerorez . My neighbor recommended them. I asked what was different about the cleaning process and he explained it to me. I also got a demo on the multisurface cleaner on my stainless refrigerator. I love how it didn't leave a residue! I'm cleaning my whole house with it now!

Report a concern   June 14, 2016 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Reliable appointment times

Report a concern   June 14, 2016 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

Super friendly tech, perfectly scheduled reminders, setting up the appointment was casual and personable. All around A+++

Report a concern   June 14, 2016 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Great job done. Carpets look great!

Report a concern   June 14, 2016 — Rated 10 out of 10 by L.E. Zerorez Phoenix
What do you like about our products and services?

Great PR. Testing the floor to see if it could be cleaned properly was great.

Report a concern   June 14, 2016 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Picks up the dirt well.

Report a concern   June 14, 2016 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Friendly staff, quality service, confident in results.

Report a concern   June 14, 2016 — Rated 10 out of 10 by Loren Hassinger Zerorez Phoenix
What do you like about our products and services?

The carpet technition was very professional and courteous!

Report a concern   June 14, 2016 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Technicians were friendly and knowledgeable, on time and timely in their work. They did a great job!

Report a concern   June 14, 2016 — Rated 9 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

quick drying, efficient cleaning and above and beyond service from the techs. They were amazing!

Report a concern   June 14, 2016 — Rated 10 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

Everything. You are prompt, great service men, good job, clean carpets!!! Do little extra's when needed...

Report a concern   June 14, 2016 — Rated 1 out of 10 by K.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Just unimpressed with cleaning level. Carpet is also crunchy though we were told it would not be. The carpet is old and rather worn in spots. Some areas are still not dry 24 hours later.

Report a concern   June 14, 2016 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Friendly customer service, carpet and tile looks great after work.

Report a concern   June 14, 2016 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

Attention to detail regarding appts. and the actual service (e.g., able to get out
stains and on-time, prompt techs).

Report a concern   June 14, 2016 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Got our floors clean and renewed. Hayden was very friendly and helpful as well.

Report a concern   June 14, 2016 — Rated 8 out of 10 by L.H. Zerorez Phoenix
What could we do to improve?

I have used you two times. The first technician took the time to open the closet doors and clean just inside the closet doorway which kept the line from the front of the closet to the inside cleaner looking and less noticeable. I appreciated his initiative in doing that. The second technician cleaned the carpets, but I had moved most everything out of the way so it was a simple job. He did not move a few simple items that would have made it better nor open the closet doors and do right inside the closet doorways which was disappointing to me. I didn't think to ask him or leave them open at the time or he probably would have done them at my request.

Report a concern   June 14, 2016 — Rated 10 out of 10 by P.P. Zerorez Phoenix
What do you like about our products and services?

How clean it leaves the carpet

Report a concern   June 14, 2016 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

The technician was great-
The carpet looks good when he left- but the traffic areas came back more quickly this time- they usually look nice for a longer period. I wish I would have called to have the high traffic areas gone over again.

Report a concern   June 14, 2016 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

The use of empowered water instead of soaps or chemicals that do not get completely removed in the cleaning process.

Report a concern   June 14, 2016 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

Service was good

Report a concern   June 14, 2016 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Everything!!!

Report a concern   June 14, 2016 — Rated 6 out of 10 by S.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The person who was here to clean did a great job on the cent of the rooms but all corners and along wall tile is still dirty. You can see exactly where they stopped. Is this why they are supposed to do? Have someone come out to clean what he didn't would help us give you a 10 out of 10 rating

Report a concern   June 14, 2016 — Rated 5 out of 10 by N.O.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I just don't know any people in AZ.

Report a concern   June 13, 2016 — Rated 10 out of 10 by Moneika Sweeney Zerorez Phoenix
What do you like about our products and services?

No residue(crunchy feel), no smell left when they were done. Plus I was able to walk on my carpet without wet feet less than 5 hours after the team was done.

Report a concern   June 13, 2016 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Louis did a great job. Excellent

Report a concern   June 13, 2016 — Rated 10 out of 10 by Jennifer Gilbert Zerorez Phoenix
What do you like about our products and services?

this was my first time using Zerorez, I am HOOKED and so is my husband. I was so impressed with not just the product but the entire company. You guys made the whole process so easy. Was able to accommodate my same day request. the communication was excellent as was the follow up care. The representative that came was AMAZING and I refuse to have anyone else in my home. He was courteous and professional and funny and made my whole experience easy and painless.

Report a concern   June 13, 2016 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

that you don't use soaps and that it dries fast and looks good. Very happy with the people that come to our house


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