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based on 86566 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast and efficient
Priced right
Great job on our tile flooring. It has never looked so good. Thanks.
Good quality service.
The tech was very friendly, fast and courteous.
I like that the technicians are high class people. Amanda was especially wonderful, efficient and yet took the time to do things right. I appreciated that she took time at the end to explain some of the processes. Before I started using Zerorez, the technicians that came into my home were kind of scary and I suspected were on drugs.
I also like that you do not put soap into my carpet.
Price, convenience, and that they stay on schedule and on budget!
Very prompt, courteous and thorough.
Clean professional polite, and fast
First time using your company love the concept of no chemicals and pet friendly. Carpets turned out good and tech was very professional and carpets were done in timely manner plus when I called I was scheduled and window of time was perfect. Will use company again!
The service person did a good job, carpets are clean.
Very professional
Scheduling is very customer friendly and convenient.
The work is done quickly and efficiently.
All the staff is very knowledgeable and courteous.
Good job!
After I use someone's services for awhile I might go higher - this was the second time to use.
A job well done in a timely manner.
If a house has pets with pet stains I think there should be one low fee added for pet treatment instead of per area. That way I don't have to choose which area of the carpet gets done and which area has to suffer when it's all one continously carpeted area. It's not always visible where a pet has soiled and I really needed the whole 3 rooms done but I had to pick and choose where because of the cost.
The technicians seem to do a complete job and are very friendly and will explain
things if asked. They also seem to be very careful in regards to the house and what
their doing.
Low odor. On time. Professional. Careful. Helpful. Service was excellent.
Very fast and high quality results! I did not think my guest room rug would EVER look than cleans again. I was going to replace it, but zero Rez made it look brand new!
I had three bedrooms with carpet cleaned. One of the rooms still has a lot of dark, dirt areas. The technician was on time, polite and professional, but not sure why the one room did not come clean like the other two. Would like the one room redone please.
Jr has a positive attitude, excellent customer service and was presentable! Nobody wants someone sloppy and careless in their home. The carpets look great and the smell from the previous clean, by another company, is gone. Thank you Jr and zerorez!
There is no use of soap on the carpet and 98% of all the stains where able to have been removed. Our carpet had a lot of stains. The worker was very quick and friendly. These are great people to work with.
The cleaner you used in the carpets dried right away. Very impressive.
Very prompt (same day!) service, arrived on time, did a great job, including rermoval of a stain which he didn't think would be possible to remove. Great job done in a friendly efficient manner.
Thanks! We'll know who to call next time we need carpets cleaned!
Quick and efficient and tech cleaned up and offered booties to make sure newly cleaned area stayed clean
Friendly people .... Great service .... Results
Your honesty, your professionalism, the skill and personable ness of your technicians.
My carpet and tile look fantastic! Dillon was professional and personable. Very, very happy with how things turned out and will definitely use Zero Rez again.
The 2 men that came to our house were very professional; answered all questions, The 2 worked well together and did a great job.
I would like to suggest that your workers have a paper with them that details all of the various jobs you offer. I asked about my Lazy Boy--if they could clean it(and they did)! Maybe if the homeowner has a complete list of all your jobs more people will take the extra jobs.
Great experience Billyhwas great and very hard worker
Our technician Junior was excellent!