Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86555 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 4, 2017 — Rated 10 out of 10 by Joedy Allison Zerorez Phoenix
What do you like about our products and services?

In-like other products or services, Zerorez ACTUALLY does exactly what it says. I Love Zerorez. I have told everyone I know about Zerorez.

Report a concern   April 4, 2017 — Rated 10 out of 10 by James Vaughn Zerorez Phoenix
What do you like about our products and services?

It works.

Report a concern   April 4, 2017 — Rated 2 out of 10 by T.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Very friendly staff however, the carpet was left feeling very crunchy and I felt several spots on the rug did not get cleaned.

Report a concern   April 3, 2017 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule and does not cause stain to reappear

Report a concern   April 3, 2017 — Rated 10 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

I like that you don't use chemicals and it is safe for animals and babies. The staff are great!

Report a concern   April 3, 2017 — Rated 10 out of 10 by Amanda Palmay Zerorez Phoenix
What do you like about our products and services?

How clean our carpets turn out and the service staff that comes to the house is always really great.

Report a concern   April 3, 2017 — Rated 10 out of 10 by Tom Fitsimones Zerorez Phoenix
What do you like about our products and services?

So far so good with Z-Rez. Staff has been as have the services!

Report a concern   April 3, 2017 — Rated 10 out of 10 by Tina or Tom Newman Zerorez Phoenix
What do you like about our products and services?

My carpets came out cleaner than ever...the price was very competitive -- and the technician was great!

Report a concern   April 3, 2017 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

The carpets got very clean

Report a concern   April 3, 2017 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, everything is explained on site before the work begins, shows up on time and finishes timely.

Report a concern   April 3, 2017 — Rated 9 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Prompt, courteous. Peter listened to my needs and concerns and recommended appropriate treatment without trying to oversell. I am very pleased with the cleaning results.

Report a concern   April 3, 2017 — Rated 10 out of 10 by Monica Vandever Zerorez Phoenix
What do you like about our products and services?

He did a great job! Floors look awesome!

Report a concern   April 3, 2017 — Rated 10 out of 10 by S.E.S. Zerorez Phoenix
What do you like about our products and services?

the person who cleaned the rug was very efficient and very effective.

Report a concern   April 3, 2017 — Rated 10 out of 10 by Jennifer Beltz Zerorez Phoenix
What do you like about our products and services?

It's like I got a new carpet. People very friendly.

Report a concern   April 3, 2017 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

The technician was knowledgeable and did a great job.

Report a concern   April 3, 2017 — Rated 6 out of 10 by D.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Not really thought the cleaning was what I had hoped it would be ...

Report a concern   April 3, 2017 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

they are chemical free, and it works

Report a concern   April 3, 2017 — Rated 10 out of 10 by G.T.M. Zerorez Phoenix
What do you like about our products and services?

You were on time, and work diligently to get the job done on schedule.

Report a concern   April 3, 2017 — Rated 10 out of 10 by Heather Terry Zerorez Phoenix
What do you like about our products and services?

I love that not only is your product free of toxic chemicals but it also WORKS! It's incredible how clean our carpets are after you guys are done. Thank you for selling a dependable and quality product.

Report a concern   April 3, 2017 — Rated 10 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

Prompt service, fair price, quality cleaning, courteous staff

Report a concern   April 3, 2017 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

Mad my carpet look and smell nice nice person who cleaned and didn't take very long ,price was good . I will see you again

Report a concern   April 3, 2017 — Rated 9 out of 10 by K.E. Zerorez Phoenix
What do you like about our products and services?

Carpets look great

Report a concern   April 3, 2017 — Rated 9 out of 10 by Rachelle Sheffield Zerorez Phoenix
What do you like about our products and services?

I wasn't home at the time of service, But my grandma was there and she couldn't say enough good things about your technician. And I thought the pricing was very reasonable. Thank you

Report a concern   April 3, 2017 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Great results. Tech was very professional.

Report a concern   April 3, 2017 — Rated 8 out of 10 by W.F. Zerorez Phoenix
What could we do to improve?

Luis, my Zerorez cleaner, was very professional and courteous.

Report a concern   April 3, 2017 — Rated 8 out of 10 by M.B. Zerorez Phoenix
What could we do to improve?

Be on time when you say your going to be there.I waited like a prisoner in my home all day Saturday.My original schedule was between 8:00am to 10:00pm.I called at 10:30 and the guy says the technician stopped by and no one answered.Me and my wife were up eating breakfast at the kitchen table windows doors open no one stopped by.so then had to wait till times between 4:00pm to 6:00 pm.Work got done carpets great.Im not sure what happend to my original time.

Report a concern   April 3, 2017 — Rated 10 out of 10 by Rick Hedden Zerorez Phoenix
What do you like about our products and services?

Excellent and professional service from Jose of Zerorez. We also got the bottle of cleaning solution for the stainless steel appliances and for spot cleaning the tile.

Report a concern   April 3, 2017 — Rated 6 out of 10 by M.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician you sent out was fantastic. Very personable and helpful. Great representation of your company. Once the carpet dried, several stains resurfaced, which was disappointing. I don't think I've ever had stains reappear the same day. Was disappointing for the end cost and result. I've used cheaper companies in the past who I feel have done a better job. Maybe something was off with the machine yesterday.

Report a concern   April 3, 2017 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

It was great. I am very pleased with Steve's work. Thank you.

Report a concern   April 3, 2017 — Rated 10 out of 10 by Jessica Przeborowski Zerorez Phoenix
What do you like about our products and services?

Worked great for cleaning my carpet and smells great too.


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