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based on 84588 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service agents were very friendly, helpful and efficient.
on-time service tech, great job providing quality service. And honest -- I had wanted my file cleaned as well, but on examining it, the tech believed there would be some damage using your system. I appreciated that so much.
The service associate was polite, interested, and did a good job.
Clean, friendly, informative without being pushy
I loved the service!
No chemicals. Paul was Zerorez employee, did a wonderful job.
Service was prompt, Rugs cleaned, Associate was professional. Simple
Quick and easy, no smells, and the carpet looks great! Awesome customer service as well.
Service was never provide because the quote given to us by tech was too high.
Please update your data.
Not all grout was fully cleaned.
Close the doors to the bedrooms and clean behind them. Clean all the way to the edge of the carpet at Arcadia doors with blinds.
My carpet looks great,
Dries quickly
Chemical free and very professional
It was quick and the service tech was very friendly.
The carpet cleaning turned out well. The guy that cleaned the carpet was very pleasant. Very satisfied!!
Fast service, very nice technician, products used smelled clean.
That you don't use chemicals.
I would like to compliment Victor, the tech who came to our home. Very nice, professional, and he did a great job.
Job was done fast which is good. We ask for 1 room to have a special treatment because of the dogs and the room smells more now. The advertising done on the radio says you doubt have to wait long to dry but recg said up to 8 hours.
they are always on time, and their service technicians are always so polite. I have used this company before, and can't think of using any other company for my home cleaning needs.
Thank you Zerorez
I like the chemical free method of carpet cleaning & the professionalism of the staff
The honesty of the tech
Customer service was amazing!! I was wanting to get a gift certificate for my son & daughter in law for a Christmas gift, & never had personally used zerorez, I was pleasantly surprised on how accommodating you were to help me decide on the right amount to give them for their tile, grout, & carpet. I will definitely be calling , after the new year to get my own floors clean. I have to also say, Teddy was absolutely amazing, & it was great to meet her in person, to pick up my certificate for my son. Thank you again.
The service people are friendly and do a great job. Steve was great!
Technicians are very thorough, personable and knowledgeable. Products seem to do the job. We like the result each time we get service.
very professional reps, explained everything he was going to do and explained the different pet odor eliminating options.
I was pleased with the punctuality of Billy and how he explained the process and products being used. I was happy with the job that was done.
service and product are of the highest quality. Technician Bobby was excellent. We would be happy to have him back again.
I have done the same job on my tile before with a steam mop with just as good of results. The employee was fine I just don't think the job was worth the price.