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based on 86545 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The floor is always left streaky with leaking hose water, footprints, did not wear booties. We called Zerorez and sent pictures and did not hear a response. I am trying to save my wife's working efforts but we have to clean all the tile floors after the carpet work. Can not do this anymore and would tell anyone else this result to expect with Zerorez.
Dan Last name removed
8649 W. Clara Lane
Peoria AZ
Phone number removed
Spots,returning on carpet.
Troy came out to do my carpets, and I LOVE how they feel, look and smell. He did a great job and I will ask for him next time. I really love how Zerores makes my carpets and tile look. I have been using them for a while now and I just can not express how wonderful their products are. I have a big jug of their Empowered water I use at home for just about everything.
Super friendly staff, fast drying product, thoroughness of cleaning and safe for my pets.
Joel was very nice and did a good job...almost all spots were removed.
The technician was very professional and kind. The only thing that could have improved is the carpet was still wet 24 hours later
todd explained everything very good and clear. My tile and grout look amazing. Carpet feels clean. Really like the Zerotez service.
The cleaner that arrived did a great job and explained the service very well
fast drying and no residue
My carpets looked amazing. They were on time and friendly.
Very friendly, informative and prompt. Great service
Very efficient. I was able to secure an appointment within a day's time, and the Technician, Chris, showed up in a timely fashion. He was polite, friendly and professional. He also was very knowledgeable about the product. It can be scary to open your home to a service provider who is a stranger, but I had no qualms with Chris. I would definitely use Zerorez again in the future.
Always on time. The cleaning method leaves the carpet soft, not crusty, and with the protection, the carpet stays cleaner and looks good for a long time. Employees are always extremely polite and respectful.
The service people are very courteous, polite, and do a great job. I would not consider using another cleaning service.
I know the tech was trying his best, and he was very friendly, but the overall cost was much more than a competitor would have charged and I believe the results would have been the same. Showing up with the black light for treatment of pet stains not visible to the eye is misleading since those stains do not come out with your service, and pressures the homeowner to pay for more. Your tech went into great detail trying to sell the extraction service which sounded like a snake oil salesman. I did pay the $40 pretreat per room and $25.00 scotch guard, but at least for the pretreatment, I don't know that that really did anything additional. The 3-room deal is a great incentive to call you guys, but nothing magical or exceptional happened for the $750 I ended up paying.
Great service
What isn't there to like. Efficient. Professional. Great product! Cleaning team is knowledgeable and very considerate about doing the best job for you. Awesome!
Showed up on time. Very nice.
The best thing I like is no chemical soaps. Short drying time,and no orders.
The technician was very through and careful. He was also very helpful and informative regarding routine care of my carpets.
I will definitely be using Zerorez annually.
The service technician was fast and efficient. I really like that the products are all natural as well.
No chemicals
Quality product and service at a fair price.
Did a great job and was very personable!
Great service
The person doing service has always been on time promised and very professional. Our sofa and chairs turned out nice.
Fast, friendly and always feels amzi g in the house after. No crunchy carpert
i scheduled online bc of the long wait time on the phone. the day of my service, i had a voicemail to see if i could accomodate and earlier time. when i called back to talk to you it took 15 min of being on hold to get someone on the line. this is rediculous
It's an excellent way to clean carpets.
You are friendly and on time.
They work.
From my initial contact, your customer service person was extremely knowledgeable and courteous.
I liked that we received a reminder call and then a call the day of the cleaning to tell us when the technician would arrive.
Your service person - Joshua - was prompt, courteous and professional. He answered all our questions, did an outstanding job and was no pressure on other services you provide.
The carpets look terrific and there was/is no "crunch" when the job was completed.
I already have recommended your company and Joshua to my friends.