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based on 86544 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good customer service
No strong odors of any kind
Clean carpets
Our rep, Hayden, was a perfect gentleman. He was pleasant and professional and did a great job cleaning the Bukhara rug and all of our carpets. As promised, the carpets did NOT have that crunchy feeling when they dried, and they look great.
Because I am a real estate agent, you squeeze me in when I need a good cleaning. Thank You
The two men who came to our home we’re very professional, patient and helpful. They listened to our questions and concerns and only when we were satisfied to proceed with the process of cleaning or tiles, did they begin their work. The result was very positive and we love our new clean floors !
Do a better job cleaning carpets the first visit.
Carpets came out great. Getting ahold of someone at your company is horrible, however. Everytime I called to talk to someone about the time I was placed on hold for over 15 mins. Very frustrating when you are trying to return someone’s call.
I waited about a week to review because as you may well know that sometimes the devil is in the details and and often shows up way after the fact. In several experiences with other carpet cleaning companies, after services, we found the carpet to be crunchy feeling. We knew our carpet was full of residue! As early as a week later, we would start to see spots reappear. Even spots that weren’t there before! But not with Zerorez! No crunchy carpets! We had a party days later and with all the traffic, it still looks great! No reappearing spots! We plan to use Zerorez from now on! Thanks!
No crazy chemicals
Zerorez did a fantastic job. Our rug is now the same as if we just purchased it. The tech was very professional and courteous. Would recommend them to all my friends.
The service was great
Fast, curtious
Fast service, friendly staff that lets you know what they are doing, and what to expect next.
Friendly techs, quick service, rugs look great!
Austin did a great job on our carpets. Very professional and courteous. We will definitely use Zerorez again and refer you to friends and family.
Quick and friendly. Carpet look great after they were finished.
The workers cared about a job well done. They were slow and methodical. They showed me and asked for my opinion. The carpet was noticibly cleaner. They did an outstanding job. Un like other companies who are in and out in 30 minutes. They worked the carpet for an hour and a half. I was impressed. They gained a customer.
I have used Zerorez twice now and have been incredibly pleased both times. From the little details like shoe protectors and a drip pan to place under the van, to the big things like showing up on time and doing what has been promised. Both techs have been friendly and efficient but thorough. I will absolutely use Zerorez again.
Cleans it completely gets rid of all the pet stains
The team that came did a good job
Very professional and the technician did great work.
Like the product and the work.
I listen to John Jay and Rich and they gave about how amazing your company is getting pet smells out well my pet smell is 100% worse than it was before you guys came and cleaned my carpet. I spent 200.00 on a carpet cleaning cause I thought I was hiring in the best in town. I could have hired anyone if I wanted this result.
Leaves the carpets clean and soft.
It works
Crew was neat and courteous. Tile floor came out looking great. Well worth the price.
Your representative Albert was very kind, courteous. clean and efficient.
we really like that the product is zerorez! Our carpets are clean and doesnt have that chemical smell!
My carpets are very clean, the two staff were very friendly , worked quickly and got the job done.
Had my tile and grout cleaned and the grout sealed. The service man was so professional and nice and he did a fabulous job. I gave my Daughter your number and will recommend to anyone who needs your services.
Name removed
Travis was absolutely wonderful. He took the time to address all of my questions and concerns. My tile looks like its brand new!
Thank you!