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based on 86543 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great job and great staff. Kyle was awesome
Service provider showed up on time, quickly went to work and the carpet looks great. He explained in detail the service to be provided.
Starting with the Technician Arron, who was a 10 and then the finished Job which is another 10.
we are well satisfied with the carpets. the finished job is so nice.
Thank you ZeroRes.
Dave and Darleene Last name removed
I like that the carpets are not soaking wet when the job is completed.
Your technicians are prompt and courteous.
Good job was done by the staff.
I like how easy it is to schedule and the technicians are awesome.
everything
Polite Well trained efficient technicians.
Professional techs. Ours did an amazing job. Our carpets got very clean and there was not the nasty residue other services can leave. I will definitely use ZeroRez again and recommend it to everyone.
chemical free cleaning
Carpets look good as new! Great service. Friendly employees.
Our technician was Kyle - he arrived ahead of schedule, completed our three rooms promptly and did a great job! Our three rooms look fantastic! We will call again.
Did the rug cleaning we expected. No unmet expectations.
If I had not used Zerorez before (and been very pleased with previous service) I’m not sure I would recommend you all to others.
The tech left overspray from the carpet & tile sealer at every entrance/exit from the rooms. That amounts to seven locations. I had to use a razor blade to remove it. In most areas it extended 18”-24” from the rooms.
Although the loveseat & sofa look better than before, they still do not look as good as expected after paying $130 & $100 plus the cost of protection on each.
I think some relief to the $810 total is in order.
Technician was on time and did a great job.....thanks!
Friendly people, quick service, excellent results
Great product! It does work! My carpets look great. Thanks ZEROREZ... all the pet stains are gone!
Our person Rob was professional friendly and efficient . He Explained everything & answered our questions .Our carpet & 2 rugs look amazing
no soap or other additives in the water.
The techs were very professional and took the time to explain fully what they would be doing as well as answer all the questionx we had. The price is right and the carpets look great.
Scheduling online. Nice cleaner/salesperson.
The guys were great. Super nice and very professional. I like that my carpet didn't have any residue afterwards and didn't feel stiff. Some areas weren't cleaned as well as I had anticipated they would have been, which was hard to tell before it completely dried. Overall I like the service and the company.
Fantastic Job. Very professional, courteous, knowledgeable.
The fabric on my sofa is not the same as before it was cleaned. It appears as though bleach was applied randomly.. It is not satisfactory. It was sopping wet when Paul left so the random streaking was not apparent. The sofa is finally completely dry this morning. What can be done about this problem?
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The tech was friendly and new the product
Carpet is not crunchy after your done
Easy to schedule, calls before arrival, conscientious with cleaning and prep & friendly staff.
My carpet did not come completely clean in some of the high traffic areas. Carpet is 14 years old and medium grade quality. This was the first time I used your services. I don’t know if any other company could have done any better considering worn and dirty ness condition ?
The water!
Quick and efficient.