Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87569 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 3, 2018 — Rated 10 out of 10 by E.V.H. Zerorez Phoenix
What do you like about our products and services?

Great feel in the carpets and awesome customer service.

Report a concern   September 3, 2018 — Rated 10 out of 10 by J.P.P. Zerorez Phoenix
What do you like about our products and services?

Nice job, cleanwithout ressidue. YOUR TECH PAUL WAS KNOWLEDGIBLE,COUTENOUS AND PLEASENT. THANK YOU. J.P.

Report a concern   September 3, 2018 — Rated 10 out of 10 by Maggie Jones Zerorez Phoenix
What do you like about our products and services?

Our carpet looks great, and it died pretty quickly. The service was great. The technician was professional and friendly.

Report a concern   September 3, 2018 — Rated 10 out of 10 by Mary Jane Willson Zerorez Phoenix
What do you like about our products and services?

Our technician was hardworking and efficient. He was friendly and did an awesome job cleaning our floors and carpet. We are very happy with the results.

Report a concern   September 2, 2018 — Rated 5 out of 10 by M.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I wasn’t disappointed so to speak, the serviceman was great, I just don’t think zerorez was any better than someone else. Just my opinion, no reflection on the technician/serviceman.

Report a concern   September 2, 2018 — Rated 10 out of 10 by L.Y. Zerorez Phoenix
What do you like about our products and services?

Quick, efficient service; knowledgeable, proficient & friendly service reps.
Robert is awesome.

Report a concern   September 2, 2018 — Rated 10 out of 10 by Robin Riley Zerorez Phoenix
What do you like about our products and services?

My carpet look like new they were on time great Customer service reasonably priced they did excellent job

Report a concern   September 2, 2018 — Rated 10 out of 10 by W.W. Zerorez Phoenix
What do you like about our products and services?

Excellent service and communication. I was very happy with how clean the carpets got.

Report a concern   September 2, 2018 — Rated 8 out of 10 by R.L. Zerorez Phoenix
What could we do to improve?

First scheduled appointment was canceled by Zerorez. Caused inconvenience

Report a concern   September 2, 2018 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Guys were very professional.

Report a concern   September 2, 2018 — Rated 7 out of 10 by N.P. Zerorez Phoenix
What could we do to improve?

We are disappointed that the deodorizing treatment did not improve the smell in the room. It made no difference.

Report a concern   September 2, 2018 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

Great service

Report a concern   September 2, 2018 — Rated 10 out of 10 by W.S. Zerorez Phoenix
What do you like about our products and services?

Very professional

Report a concern   September 2, 2018 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

The technician explained everything. He did a thorough job. He was professional, friendly and kind. You will have my future business and hearty recommendation!! Thank you.

Report a concern   September 2, 2018 — Rated 8 out of 10 by T.S. Zerorez Phoenix
What could we do to improve?

I was very disappointed that they could not remove the stain in my den and I was really upset that after cleaning my dinning room chairs that they left my dinning room floor a mess. Other tan tat I was pleased. I would recommend zerorez I have used therm in the past. Thank you First name removed

Report a concern   September 2, 2018 — Rated 10 out of 10 by Jason Laos Zerorez Phoenix
What do you like about our products and services?

Very professional, answered any questions, explained the process. Overall great experience!

Report a concern   September 2, 2018 — Rated 10 out of 10 by P.D. Zerorez Phoenix
What do you like about our products and services?

The technician was very informative about the process and demonstrated the cleaning. I liked the green process of the cleaning of the furniture and how quickly we were able to use.

Report a concern   September 2, 2018 — Rated 0 out of 10 by G.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You did not disappoint me at all. It is simply TOO SOON to comment on your work. As soon as I have more than a week to live with it, I will be able to respond. The actual work that Zach did here was fine, but carpets always look great when just done. You have to wait a while to see what happens.

Sincerely, Name removed

Report a concern   September 2, 2018 — Rated 10 out of 10 by Sheila Edgar Zerorez Phoenix
What do you like about our products and services?

Mostly Chris, he was polite and courteous yet down to earth. Carpets all look good have one spot in my bedroom, I think it is coconut oil or moisturizer, but it certainly looks better. Chris did spend extra time on spot. The carpets look wonderful and I was surprised there was no smell like wet dog while carpets were drying. I would definitely recommend Zerorez and hope Chris could do all the jobs. Sincerely, Sheila Edgar

Report a concern   September 2, 2018 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

Good results and friendly technicians.

Report a concern   September 2, 2018 — Rated 10 out of 10 by Rebecca Loze Zerorez Phoenix
What do you like about our products and services?

Great service and pricing i wouldn't use anyone else

Report a concern   September 2, 2018 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Very efficient with excellent results!
Have already referred a friend & she is scheduled to clean her rugs!

Report a concern   September 2, 2018 — Rated 10 out of 10 by Barbara Cirando Zerorez Phoenix
What do you like about our products and services?

First of all the service guy was very nice and explained how he was going to clean our carpet. Our carpet after cleaning was very soft and fluffy. I would recommend Zerorez to my friends and family.

Report a concern   September 2, 2018 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Was very happy with how my carpet looked after Zerorez cleaned my carpet. Would recommend them to my friends.

Report a concern   September 2, 2018 — Rated 10 out of 10 by G.L. Zerorez Phoenix
What do you like about our products and services?

On time, professional, accommodating, no funky smell, dried quickly.

Report a concern   September 1, 2018 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

No Soap residue

Report a concern   September 1, 2018 — Rated 0 out of 10 by M.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Over priced for one resource and the cleaning plus the guy even though very nice banged up my freshly painted walls which a day ago I paid $12k for. Sorry but the honest truth.

Report a concern   September 1, 2018 — Rated 10 out of 10 by Heidi Weingart Zerorez Phoenix
What do you like about our products and services?

You make my carpets look great. No funky smells. You get in, do the job and leave quietly. LOVE IT.

Report a concern   September 1, 2018 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Carpet was pretty dirty in a few spots, and now it is very clean and way better than I expected. Dylan was personable and efficient. I am very happy with zerorez and will definitely use their services again

Report a concern   September 1, 2018 — Rated 10 out of 10 by V.N. Zerorez Phoenix
What do you like about our products and services?

Great customer service.


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