Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84654 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 7, 2018 — Rated 9 out of 10 by Mary Schander Zerorez Phoenix
What do you like about our products and services?

Our technician was very thorough and took time to get everything clean for us!!!

Report a concern   April 7, 2018 — Rated 10 out of 10 by Nikki Moss Zerorez Phoenix
What do you like about our products and services?

Very quick to dry, no harsh smells and very professional and on time

Report a concern   April 7, 2018 — Rated 7 out of 10 by S.J. Zerorez Phoenix
What could we do to improve?

I was surprised by the final costs. It was a bit higher than expected. That being said, the technician did an incredible job with the rooms and hallways. He was for courteous and professional.

Report a concern   April 7, 2018 — Rated 9 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   April 7, 2018 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

The serviceman was on time and very courtesy. He did a great job of explaining to me the cost of services.

Report a concern   April 7, 2018 — Rated 10 out of 10 by J.U. Zerorez Phoenix
What do you like about our products and services?

The self contained unit, the cleanliness of my carpets after it was completed, the knowledge of the professional that did the job.

Report a concern   April 7, 2018 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Good job

Report a concern   April 7, 2018 — Rated 10 out of 10 by Karen Fenneman Zerorez Phoenix
What do you like about our products and services?

Everything!! From the great personalities of the technicians to the care and efficiency with which they perform their job to the ultimate in carpet cleaning. I would never let anyone else touch my carpet or other cleaning needs. You are the BEST!!!

Report a concern   April 7, 2018 — Rated 7 out of 10 by D.J. Zerorez Phoenix
What could we do to improve?

Hi - at the last minute I added a couch cushion to the cleaning. It had a small stain from my cleaning a cat hairball with mild soap and water. The small stain is gone but the fabric is much lighter in the area and the cushion now has a large water stain along an edge that was not stained prior.

If someone could take a look I would appreciate it. We could not see the new stain until the cushion had dried the next morning.

Report a concern   April 7, 2018 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Great workers, zero residue

Report a concern   April 7, 2018 — Rated 10 out of 10 by Heather Gutier Zerorez Phoenix
What do you like about our products and services?

Amazing customer service and end result every time!

Report a concern   April 7, 2018 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Early arrive, fast service, room looked great.

Report a concern   April 7, 2018 — Rated 10 out of 10 by G.K. Zerorez Phoenix
What do you like about our products and services?

They are not harmful
They are effective
They dry quickly

Report a concern   April 7, 2018 — Rated 10 out of 10 by K.O.G. Zerorez Phoenix
What do you like about our products and services?

My carpets look amazing! With little dry time and patience, the process is very manageable. These carpets haven't looked this good since I moved in!
My technician, Wally, was very knowledgeable and efficient with product as well as time.

Report a concern   April 7, 2018 — Rated 10 out of 10 by F.D. Zerorez Phoenix
What do you like about our products and services?

Tanner was very polite, professional and helpful. He did a great job at a reasonable price.
We will use zerorez again

you were suppose to email a receipt but didn't

Report a concern   April 7, 2018 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

grout and tile cleaning was excellent

Report a concern   April 7, 2018 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Very affordable and the technician was prompt, professional and did a good job.

Report a concern   April 6, 2018 — Rated 10 out of 10 by Robert Putnam Zerorez Phoenix
What do you like about our products and services?

Technician: good knowledge, very personable, overall good job.

Report a concern   April 6, 2018 — Rated 1 out of 10 by A.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Always make me pay a higher price than estimate. The guy who vacuumed didn't explain it with a price. I will not use you again.

Report a concern   April 6, 2018 — Rated 10 out of 10 by G.E. Zerorez Phoenix
What do you like about our products and services?

Jason was very professional. friendly,
Work was very nicely done carpets has a great smell through all the house I will call zerorez again. Thanks

Report a concern   April 6, 2018 — Rated 8 out of 10 by J.S. Zerorez Phoenix
What could we do to improve?

I have a few areas that did not get done well.

Report a concern   April 6, 2018 — Rated 10 out of 10 by Kathleen Brown Zerorez Phoenix
What do you like about our products and services?

Knowing the carpets are truly fresh and clean, without any sticky residue to get dirty again...the technicians are always friendly and knowledgeable and they don’t pressure you for add on’s...got me in same day too!!

Report a concern   April 6, 2018 — Rated 10 out of 10 by N.K. Zerorez Phoenix
What do you like about our products and services?

Scheduling appt is always easy and reps are very professional. Prices are very reasonable and technicians are professional.

Report a concern   April 6, 2018 — Rated 9 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

We were delighted with how clean the AZ room, bedroom and most of the front room carpet. The edge of our front room carpet going on to the vinyl still looks black and dirty.
Do you think you could fix that?

Travis was great, such a nice and capable young man.

Yours truly,
Name removed

Mesa Regal Resort
4700 E. Main Site # 1270
Mesa, AZ 85205

Report a concern   April 6, 2018 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

On time, good job, will call again

Report a concern   April 6, 2018 — Rated 9 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

The carpet was cleaner than I thought it would be due to the dirty traffic area.

Report a concern   April 6, 2018 — Rated 9 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Technician was nice and helpful.

Report a concern   April 6, 2018 — Rated 5 out of 10 by P.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tech was great and did a good job. Just disappointed that some furniture wasn't moved unless I moved it in advance. I've always used Stanley steamer and if it's moveable without too much trouble they move it. End tables, recliners etc. I understand not moving big heavy desks and beds etc but smaller stuff I thought would've been moved

Report a concern   April 6, 2018 — Rated 10 out of 10 by Barbara Carbone Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, always on time and great service.

Report a concern   April 5, 2018 — Rated 9 out of 10 by Mark Wolkoff Zerorez Phoenix
What do you like about our products and services?

My wife said it was the best our carpets have ever been cleaned!!


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