What our clients think of us!

The service technician was great and took time to explain the process. Carpet looks great and didn't take long for Carpet to dry.
Highly recommended!!!

Efficient cleaning, good results. The tech was excellent.

The guys were very friendly and the rugs look good, but the deodorizer they used was useless. The rug still smells like a wet dog. We didn’t have any specific stains from urine, vomit, or feces; we just have a general dog smell from the natural oils on their skin and fur, and the service did nothing to remove that smell.

Service was great and scheduling easy.
Thanks

Austin was very friendly and helpful. He explained everything he was going to do and the time it would take to get it done. Very pleased with your service.

Honestly best service I have ever received. Technician went above and beyond and made everything look brand new!

Prompt, efficient and friendly service.

Add carpets always come out feeling great and looking

Fast efficient and friendly service. They cleaned my carpets to back as new.

Love Zerorez. Have used for years. Jacob was great!

I already have 2 neighbors using zerorez.

On time and quick service.

Matthew was awesome. Very professional, polite, well spoken, clean and careful to respect the surrounding fabrics etc. I will definitely request him to do our service in the future.

Many thanks,

RoxSand

The technician was super . His name was Martin. I have used Zerorez for carpet cleaning in the past but this time I had them clean my couch, love seat and recliner. They came out beautifully. Great job!!

Love that you use water. No harsh chemicals. Your associates are on time, conscientious, and friendly. We’ve used your company for many years, and it’s always a great experience with excellent results.

Thorough cleaning, friendly service, no pressure to purchase additional services

Cleans well, dries fast, friendly and helpful technician.

Michael did an amazing cleaning! His attention to detail is not often seen! He is a great representative for your company!! Will request him from now on! Carpets cleaner than they were with other zero res employees..

My only go to carpet cleaner and tile cleaner. I've been with them for ten years and they always do a great job

Great professional service! They did a great job and were very efficient.

We have used Zerorez for a while and have no complaints about the service. Zerorez staff members are on time, professional and throughly clean our carpet.

Very professional and friendly in handling carpet cleaning. Good info on carpet care and removal of dog stains.

cleaned home as usual but mainly for an ink stain. and had you come back out for a spot redo 2 days later but your gentleman left and though spot was 80% better it was still there & worse was he left a 3 foot wet spot from door to the stain. it was soggy wet and i thought oh did he redo this too but no by next morning its a 3 foot dirty water stain of brown and rust color. i called of course and its a week later appt to get that fixed. i even sent a pic to see how bad it was. i asked for a more senior person and they said they r sending same person so he can correct his work!!!! this isnt ok. someone should come immediately and they should be higher up. 3 times isnt ok

My only concern was when I went back into the house after the cleaning there was so much humidity in the home that it was extremely uncomfortable. I am curious why he didn't open the windows while the work was being done to release some of that and then close them when he left. I did tell him he could turn the AC on temporarily as well. I ended up turning it on and it did help for the time I was there. I was trying to not use the HVAC unit since my daughter hadn't resided there for about a week while the work on painting and carpet cleaning and emptying the home was being done.

Careful work cleaning.Very deep process.

Great Service !

My carpet looked great. Rep was courteous and on time

I love that it's easy to book with ZeroRez online, select my services, and know the price ahead of time. They're always reliable and communicative about their arrival time and services offered.

We get this furniture cleaned every year. Every year it always takes a 2nd cleaning to get it cleaned correctly. Last year, the 2nd technician advised me I needed to put in the notes to request a senior technician and that would resolve the issue of it having to be re-cleaned and a 2nd visit. I put that in the notes, and I advised the tech and his helper when they arrived that it will always look good when still damp, but when it completely dries you will see dirt. While I will say, the tech did one of the best first-time cleanings, the same issue happened after the furniture dried. We had several spots where the dirt was not fully extracted. While I understand the policy is that you will come out and clean again, I needed this cleaned for the holiday. Also, it's extremely time consuming to year after year to have to schedule and be here for a 2nd cleaning. I was really hoping that the first time it would be done correctly. I expressed this in a call the day after and the agent advised me a manager would call me. Unfortunately, that hasn't happened either which is disappointing as well.

Service