What our clients think of us!

Professional, knowledgeable, friendly, and does a wonderful job

Always happy with Zerorez. Carpets look fabulous. The technician, Robert, was very nice and professional. I appreciate that I receive a call before arrival, letting me know the technician is on their way.
Very easy to schedule an appointment and I have never been disappointed with the services that Zerorez provides.

Scheduled after seeing sale pricing. Tech was on time and very nice. Process was very quick. What I tried doing myself with rug dr was no where near the level of clean. Had carpets done 11am Saturday n hosted people the next day at 3. Absolutely no wet,chemical smell. Cat smell gone. Absolutely worth it.

Techs are courteous and my carpets are cleaned.

competent workers

One hour late with no communication
My estimate was around $100 yet my bill was $380
I will not use use zero res again and have been using for years

We liked the job that your agent did! He was very good!

Unfortunately, the stain I called you for didn't come out. I've heard advertisements - and radio personalities - talk about you getting out red wine stains, so I'm surprised that a coffee stain did not come out completely. Additionally, you've successfully cleaned carpets for me before with serious urine stains from a dog. My daughter said that the technician was here for a very short time. Should I have paid for an additional product or process?

Your service was great as usual! The carpet was quite dirty and Ryan did an excellent job cleaning and advising me of what needed to be done. Pat Osborne

The work. My husband thought I as bought new carpet

I have used this company 3 times and every time they have done an outstanding job on both carpet and tile.
Most recently I asked the technician to clean both the carpet in 3 bedrooms and the tile throughout the house. The tech explained that cleaning the carpet would probably not have a good outcome due to many pet stains. I appreciated his honest assessment.
Additionally, there is never a chemical smell after they are done.
The technicians on all 3 jobs have been outstanding.
They present the total cost before they begin the job.
I will continue to use this company for all my floor cleaning needs.

Cleans very well and does not leave a lot of soapy wet carpet will recommend them to everyone

Rugs look great when done. Service rep. Knowledgeable and friendly

I'm not sure what went wrong this time. I have used yall in the past so many times, this time carpet took forever to dry, wet spot the next morning 24 hours after cleaning. The smell was unparalleled.. I don't know if yall switched what you use or the wrong water supply was used.. it was so bad. I had my prego daughter over she was extremely nauseous. I had to break out my machine and redo the floor ... which was dry in 4 hours 🤔.
I don't know, I love using yall.. but this will likely not happen again. 😕 I'll be trying a local place next time. Best regards

My carpets look like new again. Service convenient, quick, and courteous. Thrilled with the results.

They schedule quickly, are careful in the house and do a great job. The process leaves no odor or residue.

The technician was friendly, ready to go to work, and proceeded. My expectation concerning the tile cleaning was primarily with the dingy look of the grout. He indicated that look of the grout could not be improved - I needed the grout to be re-colored. At an additional cost of $300. I feel that was an excessive cost.

Before work started, I inquired about polishing the Corian countertops. He was reluctant to recommend polishing since it was not a granite finish. When I inquired about cost, he indicated I probably would not want to spend that amount.

We got an appointment right away. The work was done quickly and well.

Michael was super professional, upfront, honest and hardworking. Amazing results- even better customer service

Your policy of not moving anything is strange when you ask ahead for removal or breakable of items. And the worker should use reasonable discretion. He would not move a paper bag not a reusable bag but cleaned right up to them. As the surface was wet and slippery I could not get there to move them . Also moving a dining chair is hardly going to cause injury.

Quick response, on time, good service, good calue

Fast job, very good worker, and fast

The technician was professional and seemed to be an upstanding individual.
With that said, he was careful in certain areas and was not in other's. The house was vacant so there were no obstructions. in the bedrooms and hallway, he damaged the paint and scraped baseboards and trim.
I made him aware of the issues and he offered me $50 off from the service.

Customer service was outstanding. we would hope to get this service tech every time!!!

The gentleman who came out to clean our carpets did 4 rooms of carpet in under an hour… it seemed he was rushed and didn’t focus on doing a good job. He quickly sprayed the carpet, and went over it with the vacuum and was on his way. He also didn’t wear any booties on his shoes which I found to be very odd.. we don’t wear shoes in our house .. and I assumed since he was cleaning carpet he would put covering over his shoes… he didn’t. I highly suggest this be s practice your employees start to do.

The service technician was punctual and completed the carpet cleaning expeditiously. The carpets look great. The only negative is the amount charged for an area rug was much higher than a large bedroom with wall to wall carpet.

From the reviews I thought the carpet would be much cleaner/brughter. Too expensive for what I got. Looks like the machine itself left marks. I’d like it if the living room could be redone and a little more moisture taken out at the end. Also try stain removal

Michelle was very good at what she does. She was here for several hours. There was a lot of work to do. She is very personable and informative about what she was going to do. The furniture and carpets look fine.

On time, very competent, hard working and friendly. The carpets and tile look great!

Services were delivered in a timely manner and delivered as promised.