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based on 87625 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Effective and professional
The carpet stays cleaner than when steam cleaned.
not sure but but maybe i set my expectations too high on how clean my carpets would look after you were complete. my my carpets i believe were not that bad but still left with some discolorations that i thought would be gone after cleaning,
I really was impressed with the work done here at my work place. The gentleman that came and services us here at West Valley Rock. He efficiently & professionally cleaned each of our office rugs. He also noticed major damage and staining in a couple rugs, he had attempted to restore. Regardless of his efforts, they still remained. So he took those rugs off the bill, while still making sure they were clean. He understood the meaning of customer satisfaction. Will be keeping them in my mind for any future needs. mThanks Zerorez again! :}
There were so many wet spots left, job seemed rushed
Our tech did an efficient and thorough job, very pleasant & friendly, too. 😊
Service good. Decent price. Tech was professional and friendly.
Excellent cleaning, professional, friendly, thorough.
Tech was very thorough.
Good service. Good price.
Service
Clean Carpets
Nice guys...
professional and courteous
Very professional technician and trainee. Satisfied with the finished products.
Your technicians always arrive on time, our friendly, efficient, and thorough. I like the fact that you run specials from time to time, which makes it more affordable and convenient. Keep up the good work.
Arrived on time well mannered went right to work did a very nice job and cleaned up after themselves just very professional
Tommy was on time, professional, and knowledgeable. He did a great job at a very reasonable price
Good sales. Easy to schedule. Quick availability.
Zerorez has been cleaning my carpet for last couple years and I’ve always was happy with the outcome. I have off white carpet and help revitalize it every time I will keep Zerorez as long as I live in this house and Arizona
Your price was much higher than when I initially used your company
You have lost
Our business
We have choices
You nickel and dime
People
I hope the extra $100 was worth it
I am very happy with the service, the technician did a great job
Ryan did excellent job! He was a hard worker and very easy to talk to.
He deserves a raise, I have never seen someone work as hard as he does all by himself
I will defiantly come back because of him.
effective cleaning
I like the fact it is simple to schedule your teams as well as that the process you use for cleaning works so well and does not leave detergents in the carpet. It may all sound like marketing mumbo jumbo, but it does work, and the carpets do stay cleaner longer. There is also no fragrance or chemical smell which is another positive.
Eric was extremely helpful and friendly. Excellent service.
I had some big spots on my living room carpet & my carpet is really clean now!
I am very happy with my 4 rooms!
We just purchased a new home and needed to have the carpets cleaned. We asked for recommendations and Zerorez was the name that kept coming up. I have allergies and pets who love to roll around on the floor. Because Zerorez doesn't use detergents or harsh chemicals, I decided to give it a try. I am so happy that I did. The tech who came out explained everything he was going to do and was so friendly. Because the house was empty it took less than 2 hours. And drying time was amazing. In about 6 hours the floors were completely dry. Definitely will recommend Zerorez whenever I get asked. Well worth the cost.
Call center needs to make sure the listen to the customer for directions in regards to the house and when you’re asked to call the client back as there’s a concern about whether or not the phone is having issues or not it’s kind of important
Excellent service!
Ryan showed up early and was very polite and professional. He did a great job and his attention to detail is much appreciated! This was my first time using Zero Rez but I will always continue to use your services. I appreciate that there is no strong chemical smell during and after the service. Ryan did a great job!!