Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84381 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 1, 2025 — Rated 10 out of 10 by H.K. Zerorez Phoenix
What do you like about our products and services?

The carpets were well cleaned and hopefully they will stay clean.

Report a concern   January 1, 2025 — Rated 5 out of 10 by T.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Cleaning was great. I think the technician you sent needs more training He did not know how to measure the couch to give me an estimate. I also think they should wear uniforms that clearly identify them as representatives from your company. I use your company regularly both here and in my rental so I like your product.

Report a concern   January 1, 2025 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Professionalism and good work.

Report a concern   January 1, 2025 — Rated 10 out of 10 by Scott Rodzen Zerorez Phoenix
What do you like about our products and services?

Great informative technicians and a fair price!

Report a concern   January 1, 2025 — Rated 10 out of 10 by Sharon Decker Zerorez Phoenix
What do you like about our products and services?

Isaiah did an excellent job making sure all carpets were cleaned to perfection. ⭐️⭐️⭐️⭐️⭐️

Report a concern   January 1, 2025 — Rated 10 out of 10 by Tammy Andersen Zerorez Phoenix
What do you like about our products and services?

Robert was absolutely, amazing with his customer service and professionalism!!! My carpets looked amazing!!!
I highly recommend Zerorez!!!

Report a concern   January 1, 2025 — Rated 10 out of 10 by Jeffrey Gangl Zerorez Phoenix
What do you like about our products and services?

i have used zero rez many times. this last cleaning i was not pressed with the cleaning this time.. there were several spots that should of come out with a little elbow grease but you guys only go over the carpet one time. many spots should have been removed. thinking about your next visit. not sure

Report a concern   January 1, 2025 — Rated 10 out of 10 by N.E. Zerorez Phoenix
What do you like about our products and services?

Nice, polite and helpful technicians. Good product for a reasonable price.

Report a concern   December 31, 2024 — Rated 10 out of 10 by Janice Beck Zerorez Phoenix
What do you like about our products and services?

Shawn did an excellent job. He explained each process as he began. Very personable and his customer service is Above and Beyond.

Report a concern   December 31, 2024 — Rated 10 out of 10 by Donna Mower Zerorez Phoenix
What do you like about our products and services?

I was able to get an appointment quickly! Also, my carpet and couch look great now!

Report a concern   December 31, 2024 — Rated 10 out of 10 by A.T. Zerorez Phoenix
What do you like about our products and services?

Great communication.
Rugs look great!
Gentleman who provided the cleaning was very careful about area surrounding rugs that were cleaned. Friendly, professional, and efficient!

Report a concern   December 31, 2024 — Rated 10 out of 10 by A.O. Zerorez Phoenix
What do you like about our products and services?

Quality carpet cleaning, our carpets look and smell great! Easy to book!

Report a concern   December 30, 2024 — Rated 10 out of 10 by Mike Merk Zerorez Phoenix
What do you like about our products and services?

Great job on the office building at Northern!

Trumark REM

Report a concern   December 30, 2024 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

No toxic substances in the cleaning! I love ❤️ the Zero water to clean around the house. Happy New Year!! 🥳

Report a concern   December 29, 2024 — Rated 10 out of 10 by Ruth Merrill Zerorez Phoenix
What do you like about our products and services?

Good fast work

Report a concern   December 29, 2024 — Rated 5 out of 10 by L.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

No issue with the company or the technician. The process just wasn’t the right fit for the material

Report a concern   December 29, 2024 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Great service

Report a concern   December 29, 2024 — Rated 10 out of 10 by Liza Oakley Zerorez Phoenix
What do you like about our products and services?

The product is amazing and leaves my floors looking brand new - the service is excellent as the technician took his time and made sure that my floors looked excellent. I am very happy with the product and service.

Report a concern   December 29, 2024 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

Friendly professional people

Report a concern   December 29, 2024 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

Our carpet looks and smells amazing

Report a concern   December 29, 2024 — Rated 10 out of 10 by Michael Clark Zerorez Phoenix
What do you like about our products and services?

Quality work! Polite and professional.

Report a concern   December 29, 2024 — Rated 10 out of 10 by Marilyn Hansen Zerorez Phoenix
What do you like about our products and services?

It was an excellent clean . I would recommend this to all my friends and family. I’ve tried other and you are the best .. looks really nice. Thank you …

Report a concern   December 29, 2024 — Rated 10 out of 10 by E.W. Zerorez Phoenix
What do you like about our products and services?

Friendly carpet cleaners like Paul. He was friendly yet professional.

Report a concern   December 29, 2024 — Rated 8 out of 10 by M.J. Zerorez Phoenix
What could we do to improve?

Every time zerorez does my carpets there is always a path or a section that looks not cleaned. The next day or two I will use my carpet cleaner and all of the spots disappeared.

Report a concern   December 29, 2024 — Rated 10 out of 10 by Patricia Flanagan Zerorez Phoenix
What do you like about our products and services?

I was able to get an appointment quickly and also able to change the time slot the day before the appointment. The technician notified me that he was on his way. The technician was polite and very organized. He asked me if I had any questions and explained the process to me in a very professional manner. My area rug is now VERY CLEAN and my showers sparkle. I couldn't ask for anything more.

Report a concern   December 29, 2024 — Rated 10 out of 10 by Michelle Kolb Zerorez Phoenix
What do you like about our products and services?

I am always happy with the experience. The technician that was here - Damian - was awesome. Polite, thorough, great communicator, great with my dogs - just overall a wonderful person. I would get the service again solely based on him. The end result of clean, non-sticky, soft carpet is an added bonus. Thank You - and next time I'll be requesting him.

Report a concern   December 29, 2024 — Rated 10 out of 10 by Stephen Larkin Zerorez Phoenix
What do you like about our products and services?

Clean, easy and fast drying time. Your service is very simple to use.

Report a concern   December 29, 2024 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Consistently good service

Report a concern   December 29, 2024 — Rated 10 out of 10 by P.J. Zerorez Phoenix
What do you like about our products and services?

Ease of scheduling on line and by phone. Satisfied with carpet cleaning performed by Joshua G. who is professional, pleasant and did a thorough job. Thank you.

Report a concern   December 29, 2024 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

The tech was on time and friendly. Mike explained all he was going to do and the reason why.


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