Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84381 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 8, 2025 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

Great job.

Report a concern   January 8, 2025 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Fair pricing and excellent service. Our last technician, Mark did a great job. Very thorough and timely.

Report a concern   January 8, 2025 — Rated 10 out of 10 by M.O. Zerorez Phoenix
What do you like about our products and services?

Was very pleased with the service provided

Report a concern   January 8, 2025 — Rated 10 out of 10 by Karen Gnehm Zerorez Phoenix
What do you like about our products and services?

He did a great job very professional and friendly! Quick too

Report a concern   January 8, 2025 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Service good like the way my carpet comes out looks like new

Report a concern   January 8, 2025 — Rated 7 out of 10 by P.S. Zerorez Phoenix
What could we do to improve?

The chairs cleaned are now showing dull signs of dirt. Apparently the solution isn't able to clean them correctly?

Report a concern   January 8, 2025 — Rated 10 out of 10 by Patricia Kesterson Zerorez Phoenix
What do you like about our products and services?

Attention to details

Report a concern   January 8, 2025 — Rated 9 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

Good Job

Report a concern   January 8, 2025 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Quick - yet thorough!

Report a concern   January 7, 2025 — Rated 3 out of 10 by J.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

This is probably the third or fourth time you have cleaned my carpet. There’s areas that don’t even look like they’ve been cleaned. The master closet was skipped altogether. I’ve been very happy in the past. But not this time.

Report a concern   January 7, 2025 — Rated 10 out of 10 by Pat Sterba Zerorez Phoenix
What do you like about our products and services?

The carpet looks great.

Report a concern   January 7, 2025 — Rated 0 out of 10 by J.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tech was great but I had to have him do the job twice to get it fairly clean. Looking at other options for the future.

Report a concern   January 6, 2025 — Rated 10 out of 10 by Jay Snow Zerorez Phoenix
What do you like about our products and services?

Your technician did a great job, I have now used you 2 times and will continue to use you on my rental properties,
thank you,
jay snow

Report a concern   January 6, 2025 — Rated 10 out of 10 by Kacey Gonzalez Zerorez Phoenix
What do you like about our products and services?

Cleans really well and dries quickly!

Report a concern   January 6, 2025 — Rated 10 out of 10 by Nancy Pechersky Zerorez Phoenix
What do you like about our products and services?

My condo carpet and tile are now just beautiful! Our technician was a perfectionist. If I was not happy then he wasn’t either and he would work at it until it was perfect. It’s wonderful to actually work with a company that cares. I thought work efforts was in the past. Isn’t it great to know that there is a company who hires and trains employees that care.

Report a concern   January 6, 2025 — Rated 10 out of 10 by A.M.A. Zerorez Phoenix
What do you like about our products and services?

Jesse was great. He did exactly what we asked of him and did his best to make our old carpet look better.

Report a concern   January 6, 2025 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Great service. Job well done.

Report a concern   January 6, 2025 — Rated 10 out of 10 by Rebecca Thorsen Zerorez Phoenix
What do you like about our products and services?

Your tech was amazing! My carpets look great! I’ve already recommended your services.

Report a concern   January 6, 2025 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Service was quick and easy to schedule. Service was done quickly, technician Bradley was great and very kind.

Report a concern   January 6, 2025 — Rated 0 out of 10 by A.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Our carpets are dirtier than they were before the job. Several stains that were basic (coffee, lotion) remain on the carpet. There are now many new marks on the carpet from what looks like using dirty water.

Report a concern   January 6, 2025 — Rated 9 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

I like the Zero Rez formula

Report a concern   January 5, 2025 — Rated 10 out of 10 by V.J. Zerorez Phoenix
What do you like about our products and services?

I was very satisfied with the carpets and coach that was cleaned. The serviceman Mike Piwers was very professional and did a good job.

Report a concern   January 5, 2025 — Rated 10 out of 10 by Rafael Luquin Zerorez Phoenix
What do you like about our products and services?

It was a great service!

Report a concern   January 5, 2025 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Fast, reliable, cleaning source for my carpets!

Report a concern   January 5, 2025 — Rated 10 out of 10 by Toni ElliottManuel Zerorez Phoenix
What do you like about our products and services?

Friendly, quick and awesome results!!!

Report a concern   January 5, 2025 — Rated 0 out of 10 by D.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I have used zerorez before and they did amazing job. This time guy said would be here an hour was only here for 30 min and in less then 24 hours after paying over $200 and an extra $50 for a deodorizer the carpet doesn't smell clean at all also there’s a spot that didn’t get done had a rug put over it that I got shampooed as well and not carpet under neath.

Report a concern   January 5, 2025 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Quality, professional, courteous

Report a concern   January 5, 2025 — Rated 4 out of 10 by D.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I felt like the appt was rushed. Didn’t remove stains out of the pillows Just pretty much used a steam with the regular cushions and pillows Thought they might do a conditioner to at least make you smell like they are fresh but they didn’t. And then they didn’t do the actual couch also on the sides I don’t know. Felt like I had a better experience awhile back when I used you last time I didn’t but I would feel bad for anyone let’s say buying a couch from offer up and that would be the way to clear it for that price. I believe I paid double to what it was a couple years ago

Report a concern   January 5, 2025 — Rated 10 out of 10 by Harry Garret Zerorez Phoenix
What do you like about our products and services?

Job well done

Report a concern   January 5, 2025 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Good cleaning process - makes my carpet clean


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