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based on 85721 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The crews that come to the house are polite, knowledgeable, and are concerned about my satisfaction with the work. The quality of the work is excellent.
Very professional, you say what your going to do and do what you say..!
Michelle did such a great job. She was thorough, kept me notified, and educated me along the way. I was so impressed with her professionalism and knowledge.
great service all the time
Employee was friendly and communicative
The technician did an amazing job on my carpets but my biggest surprise was the beautiful work he did on my tile. It looks like when we moved into our new house. Isaac was the technician and he was prompt, professional and courteous. I will always call Zerorez for my floor care.
Mario and Anthony were awesome! There was an issue that did cause a 2 hour delay, but once they arrived, they were very detailed, explained the process thoroughly and did amazing work. I appreciated the upsell on the grout sealer, but didn't purchase. These two men are great assets to Zerorez and should be acknowledged for the service they provided to me. Thank you!
Prompt, professional, courteous, and efficient. Michelle explained every procedure and did an excellent job!
Great service!!
Very Friendly service, quick and efficient and very satisfied as we have used them before thanks for their friendly service.
I specifically showed with my hands and verbally what I wanted shampooed in my bedroom, but instead, he did all the way around my bed and shampooed virgin carpet, which will now look worse because it’s been shampooed whereas it was perfect before it was never shampooed and not a heavy walking area. Lastly, the carpet in both rooms was fully saturated not enough time was spent extracting the water from the carpet.
Convinent and good service and nice job
Very professional and efficient and my carpets look brand new!
how clean everything looks when done. good employees.LLB
Very Professional and friendly.... Great People to work with
Best method of cleaning. Great employees!!
Shane did an outstanding job for us and we would like to have him as our permanent technician.
the tech was first rate did outstanding job
Colton (?) was on time, early actually. Knowledgeable, friendly and did a great job on our carpets. We are very pleased
Great service. Had my tile floors cleaned and they look great
Professional job
Friendly
Good outcome
Your product (used correctly) cleans thoroughly with no odor and no residue.
Your men are professional and personable.
The service man knew what was needed and was very good at what he did.
He also mentioned upcoming special events.
Timely, efficient, knowledgeable and Matt goes the extra step.
I thought the technician who came out to work on our carpets was great and very helpful though the process.
Friendly, professional, great results
I love the package prices. I like that the techs use bumper/corner guards and wear slipper boots to keep outside dirt from coming in the house. That the process is explained. Also, if there are any issues, it is rectified quickly (within a few days).
Love that when you clean the carpet does not end up stiff & full of soap ! People are always pleasant and do a great job .
I am repeatedly pleased with the results and time/attention every member of Zerorez has taken during my appointments. I have tried many other companies and this is by far the best!
friendly technician, quick service, liked the end product