Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84381 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 10, 2025 — Rated 10 out of 10 by Dave DeLucia Zerorez Phoenix
What do you like about our products and services?

Great people and good job

Report a concern   January 10, 2025 — Rated 10 out of 10 by Kristi Miller Zerorez Phoenix
What do you like about our products and services?

Excellent service from start to finish.

Report a concern   January 10, 2025 — Rated 5 out of 10 by L.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Rushed through the job and the quality of cleaning was inconsistent through the job. Some areas after dry were still visibly not clean.

Report a concern   January 9, 2025 — Rated 2 out of 10 by K.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I paid to have my bathroom tile grout cleaned and I don’t believe it was done. The grout is still dirty.

Report a concern   January 9, 2025 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Polite, efficient, competent. They just do a good job.

Report a concern   January 9, 2025 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

very professional, quick to response, on time.

Report a concern   January 9, 2025 — Rated 10 out of 10 by Jayne Reynolds Zerorez Phoenix
What do you like about our products and services?

No chemicals and the young man that did our cleaning was professional and absolutely delightful.

Report a concern   January 9, 2025 — Rated 10 out of 10 by Jennifer Aranda Zerorez Phoenix
What do you like about our products and services?

Great staff

Report a concern   January 9, 2025 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

fast efficient service, and the carpets look great.

Report a concern   January 9, 2025 — Rated 0 out of 10 by C.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My carpets don’t look any different than before they were cleaned. The cleaning was done by 11:30 am yesterday but the carpets are still damp today. We have had fans going and even opened the windows all day for air flow. Because of that I don’t think water was taken out of the carpets properly. I was hoping for a fresh clean scent after the carpets were done and it just smells damp.

In one room, my teenage sons room, he had eaten something in there (which isn’t allowed but teenagers) and had a very small drizzle of sauce on the baseboard and a tiny bit on the carpet which is still there after the cleaning. While I can easily spot clean it with water and a cloth it’s shocking to me that something so obvious was missed.

Super disappointed after spending $700.00.

Report a concern   January 9, 2025 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

Jacob was great. Very efficient. Results look great.

Report a concern   January 8, 2025 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Wry professional
And great service

Report a concern   January 8, 2025 — Rated 10 out of 10 by W.T. Zerorez Phoenix
What do you like about our products and services?

On time, well done, friendly technician.

Report a concern   January 8, 2025 — Rated 10 out of 10 by Jacqulyn Currey Zerorez Phoenix
What do you like about our products and services?

Service tech was friendly and very informative. Very happy with our couch cleaning service.

Report a concern   January 8, 2025 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

That no soap or harsh chemicals are used.

Report a concern   January 8, 2025 — Rated 10 out of 10 by Bonita Baker Zerorez Phoenix
What do you like about our products and services?

Collin was very personable & efficient!

We are enjoying clean carpets!

I need a receipt please (as I don't know how to pull it up on my cell phone)

Please mail it to me:
Bonita Baker
3160 E Main Street
# 80
Mesa, AZ 85213

Report a concern   January 8, 2025 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Clean!

Report a concern   January 8, 2025 — Rated 10 out of 10 by Bob. Adams Zerorez Phoenix
What do you like about our products and services?

On time and fully prepared to complete the job. Sam was a great representative for the company. The carpets came out much better than I expected.

Report a concern   January 8, 2025 — Rated 4 out of 10 by R.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Not sure. The house was 2300 sf, the guy was there 1 hour and I asked for serious deodorizing and I do not feel that there was ANY done. Someone told me after I ordered through you that you don't do deodorizing?? If that was the case, I would have used another service. the carpet is only a year old, the previous tenants had a dog, it smells so strongly of dog I can't figure out what to do. I was hoping your cleaning would have done it but it hasn't. Not sure what to do next.

Report a concern   January 8, 2025 — Rated 10 out of 10 by M.O.C. Zerorez Phoenix
What do you like about our products and services?

Quality and professional service

Report a concern   January 8, 2025 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

They show up on time and do a great job

Report a concern   January 8, 2025 — Rated 9 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Mark is a good technician.

Report a concern   January 8, 2025 — Rated 10 out of 10 by Denise McCormick Zerorez Phoenix
What do you like about our products and services?

Great service and Ed excellent technician. Carpets look great, work was done quickly.

Report a concern   January 8, 2025 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

Eric was very thorough and took time to listen and make recommendations. He explained how zerorez works.

Report a concern   January 8, 2025 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Great product that has science behind it

Report a concern   January 8, 2025 — Rated 10 out of 10 by Janie Riddle Zerorez Phoenix
What do you like about our products and services?

They used products that cleaned and returned the carpets to new.

Report a concern   January 8, 2025 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Ease of scheduling
Good communication from service technicians
Cleanliness of the flooring

Report a concern   January 8, 2025 — Rated 10 out of 10 by Mark DeSimone Zerorez Phoenix
What do you like about our products and services?

Fair price, friendly workers, great job

Report a concern   January 8, 2025 — Rated 10 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

No harsh chemical smells, it feels clean. Technician Damien was professional and prompt.

Report a concern   January 8, 2025 — Rated 10 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

My carpet looks clean again.


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