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based on 85721 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great Customer Service Bad stains in my carpets are gone.
I have used Zerorez services for several years - carpets are cleaned beautifully with not leftover residue to collect dirt. Process is expertly performed by well trained technicians. I purchased extra solution for any accidentally carpet spills and are experimenting with cleaning our coated garage floor - excited to see if it works.
I've always respected Zerorez and the work they do. BUT the last time I was told I would have the same tech as before and it wasn't. The tech spent more time telling me what he couldn't do. I was able to clean the carpet better on my own after he left. Keep in mind, the home was vacant both times as I try to make the job as easy as possible.
Zerorez, and particularly Joshua, was punctual, thorough and a delight to have in our home. These guys are the only ones I ever call :-)
No residual chemicals and carpet dries quickly
Professionally done, great communication, and thorough. Zerorez is my first choice for quality steam cleaning!
Timely and efficient. Quincy did a great job, friendly and provided great service.
prompt professional and courteous employees - they do a great job
I have been using ZeroRez or many years now and every technician that has come to my house has been prompt, courteous, helpful when asked questions and has always done a wonderful job. This latest carpet cleaning was no exception. In a conversation with tech Matthew I learned that ZeroRez does grout cleaning and sealing which I was researching to have done. He made a phone call and the hard surface tech was able to come to the house upon finishing up another client. Tommy was wonderful. He took his time with me showing me photos of the jobs he’s done and picking out a color. He and another tech got to work and did a wonderful job. I had all of this done in 2 1/2 hours. Did I mention the price was very reasonable!!
The carpets are spotless now.
Great service from T! Please bring back booties for customers.
Miguel R was our service Rep and he was absolutely amazing! Great knowledge and just very professional with everything. We want to recommend him at all times! Our carpet was pretty dirty and I didn’t think he would be able to get it all up but he explained completely what he needed to do without trying to upsell us. He spent the proper amount of time and got it all done with excellent results! Thank you
Always on time; always polite and efficient. Unlike other companies, your cleaning solutions don't have an unpleasant odor. Carpet dries relatively quickly.
Very reliable.
Your technician was on time, friendly, and did a beautiful job cleaning my floors! Thank you so much!
It was done professionally and fast.. did a great job
Eric was great! Carpets look great! Will definitely use for more services.
Great service! Tech was exceptional!
Tech did a great job
Technician was very nice. The high traffic paths in bedrooms could have been done a bit better. I waited til next day when carpet was dryer to inspect and it was noticeable that those were high traffic areas. I’m hoping the apartment complex doesn’t charge me to have it redone.
The service personnel are thorough and very professional. We had pet issues, so the cleaning was a bit challenging. The carpets are super clean now and there is no residue or a chemical smell left behind. The carpets dried quickly. We are very happy with the service of Zerorez!
You do a good job. I always recommend you.
I paid 69 dollars to have my small kitchen laminate cleaned. He basically damp moped!
I want over it again and it was still
very dirty!
Very informative and enthusiastic for his job!
On time, professional, listens to my concerns, friendly
Zero Rez performs quality work, getting my carpets and furniture, clean without leaving any type of sticky mess. The associates are always thorough and friendly, focusing on problem areas to get things as clean as they can be.
Great, dedicated and dependable service.
The tech arrived on time and was very helpful. She explained the process very well. Her work was completed on time and she did a terrific job. I will continue to use your services for any future work.
Luis C was awesome. Very professional and did a great job
Cory was awesome! I had him do a couch, and it came out beautiful. He did an excellent job and love that he took pride in his work. Great job Cory and thank you.