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based on 87625 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the fact they do not use a lot of chemicals in their cleaning. They are very professional when they come to do the work and make recommendations they think will help, but do not pressure you to do upgrades thy recommend.
He was on time, and did an amazing job. There were different stains and they are all gone. I would definitely recommend them.
I like how clean my carpets are after the service, and how quickly they dry.
DJ was great and very professional. The vintage chair that I had cleaned looks and smells good as new.
Tech on time and did required work very well.
Prompt and good service.
Always professional and good quality job
Carpet was more wet than usual when finished and took an entire day to dry. Tipping is also strange when you definitely make more than minimum wage. It wasn't like this when I first started using zerorez. Maybe pay your employees more?
Competent techs and good customer service.
My couches and rugs are spotless and smells amazing! My technician Andrew was amazing! No one has cleaned my couches and carpet this well ever! I’m so grateful with the results and I will definitely be a regular customer.
Tile was simply not done well, at all. Carpet near walls had hair all along the edges, and it was dry about 6 inches off the wall, as if it had. It been attempted.
Professionalism of technician, Michelle Valentine. She was thorough and took care to ensure corner of walls were protected. Did a great job!
Easy and flexible scheduling; on time service l; and professional and courteous employees.
Very good tech and please with product.[
The technician did an awesome job!.
He was on time, very courteous and efficient, the carpet looked great when he was done.
Zerorez is the only company that we will ever use to have our carpets cleaned.
Variety of Service
Knowledge of Technicians
Positive Customer Service
Ease of Scheduling
Quickness
Availability of Calendar
Very efficient and professional.
Issac was very professional, knowledgeable, and efficient! I’d say he is overdue for a raise $$
Technician was polite, careful and efficient.
On time. Great job .
Creed did a great job. Thank you.
Michelle was very thorough in clean or sectional and area rug.
Very nice person.
No soap
Friendly,professional offered suggestions and solutions. Attention to detail and did a very good job. I would use Chris anytime.
Like that they don’t have harsh chemicals
None of the areas on my couch or loveseat appear to have been properly cleaned or stains removed not sure if the chemicals or the age of these items were a factor and My aerial rug does not look like it was properly cleaned as well. The bedroom carpet was appropriate due to its age.
This is the second time I've used Zerorez and I'm really happy with the results.
My technician, Eric, did a fantastic job! He was friendly and made my carpets look like new. All of my walls were protected, there is no stiffness, no residue, no "scent" and everything was dry with four hours.
Eric also provided information on a couple of other services offered by Zerorez (without pressure)...I'll certainly consider in the future.
I'd highly recommend this company and it's process to anyone.
My carpet is actually clean!
Really works!
service was great the teck was wonderful . made sure we were happy