- Phone: (480) 507-2419
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based on 84381 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Michele was our cleaner and she did an excellent job. I volunteer across the street from my house and three people asked me to get information on your company. Michele gave me some flyers. Thank you Michele.
We were very happy with the results of the carpet cleaning. The service tech was on time, very polite and very efficient. We will definitely use Zerorez in the future.
Seth was informative and Professional. I felt that he knew what he was talking about when explaining needs.
We are very pleased with the outcome of carpet cleaning. Our service consultant was very knowledgeable, pleasant and respectful. We will defiantly use your services again.
Our tech was on time and very professional. He was thorough and considerate of walls and corners. Our carpet looks wonderful. Very pleased with the service and would recommend them!!!
Clean product. Carpet stays nice for along time. Service is excellent
Quality of service and procedures used. Carpet is cleaned to our complete satisfaction! Service Technician, Ryan was professional and did a thorough cleaning and great job!
The carpet doesn’t feel as clean as it did before. It’s kind of like a soap residue in it not happy.
Always on time- friendly professional- furniture looks great and is only wet for about 3-4 hours. Price is great as well.
Your cleaning service is affordable and top notch. Employees like George are an amazing representation of your company and the pride he took in his work was exceptional. We use Zerorez in all of our facilities statewide and will continue to do so because of employees like George.
My technician Jacob did a stellar job and was incredibly polite and accommodating. My disappointment in zero Rez has nothing to do with his performance, but it has everything to do with the policies that zero Rez chooses to operate under.
First, the extra $10 charge to
clean 3 feet of carpet in my master closet was a surprise; considering that I have a large bed and an armoire that covered the carpet that didn’t get cleaned due to my choice not to move it. This tiny area should not have been an extra charge since they didn’t have to clean under the bedroom furniture and armoire!
Secondly, the $25 service fee was also an unknown and surprise.
I have paid these fees, but this will be the last and final time I will use Zerorez!
Good phone services. Workman was gret. the final result was above expectations
Everything was easy to schedule. Pricing was transparent. The technician came on time and got the job done fast and efficiently. My 3 year old carpets look brand new again!
Great services and great customer service.
Very responsive and right on time.
Fair prices good service
Service was amazing!
Carpet feels soft
Great job!
1.Online scheduling
2.No crunchy residue on carpet when dry
3.Protected my walls when setting up to clean carpets
4.Easy payment through secure site on my phone
Chris was great. He went over what he was going to do and did a great job.
Quality job, punctual, & personable.
On time. Efficient and courteous tech. Very satisfied. Great value. No residual chemical smell because you restrict cleaniing agents to water and orange.
Less soap in the process is a bonus. Technician arrived on time, answered my questions and efficiently went to work. I have a few spots that are still there. Robert said that I can have someone come back and retreat. Robert did a great job.
Eric was not good. Never had look not clean from you until this time. As a faithful client , and have always been really excellent. Just had you clean my couch and chair and whoever did it , did an excellent job as well as the other both tile and rugs but not this time. Getting ready to sale and this doesn’t look well.
I would like for it to be done over so it looks better, it always did before.
Our carpets look great and the technician did a thorough job without trying to sell me any other services.
Everything is fine
Zerorez worker was professional and very detailed.
Very professional
Outstanding from easy online scheduling, arrival information, wonderful efficient techs Matthew and Morgan, super clean carpets that dried quickly, and fair pricing. Can't say enough how wonderful my team (who I will ask for again) of techs were. They were kind, quick but thorough, clear communicators and made sure my little dachshund didn't get out. I really can't say enough good things about the quality, price and care of this company. I've used them before and they resurrected my 10 year old mid-quality carpets back into a state that will buy me a few years before requiring replacement. I opted for the protective treatment, and they got every doggie stain and smell completely removed. Love these people. Thanx for being a 10 PLUS.