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based on 84381 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
He was very professional and friendly and listened to my concerns and took great care of my home.
Technician left wet floor plastic guards at our house.
You should honor what price was offered at time of booking!
Nice people, good job
I’ve use Zerorez several times both in AZ & MN and have been very satisfied with the service.
Your service provider that came to my home was great, thorough, and informative. Could not ask for more.
Great service
I just had my tile & carpet cleaned. Looks great
Affordable price, clear communication, superb service, and great results (clean carpets!)
The service was very good. The rugs look good and the fellow did a great job cleaning the rugs
This was I believe the 3rd time I used Zerorez and I was disappointed. I called weeks in advance to schedule my appointment for an early morning time slot, and was told at the time of my booking that I was the only one scheduled for that day and that getting started early should not be a problem. I received a phone call advising me that my Service Technician would be late and coming after my time slot period, which was not the news I was looking to hear. I was given a discount on my service, however, I was still disappointed and the delay in starting my cleaning put me behind (timing wise). Additionally, I was told by the Technician that he could use a "special tool" to reach the corners and edges of the carpet where there was heavy dust/dirt stains. The Technician said he did not have to use that tool afterall, and was able to clean with the regular equipment; the Technician was incorrect, the regular tool did not reach or remove the dirt/dust marks in the carpet in those edges and corners and I still have marks on my carpet. Additionally, the Technician did not even wear shoe covers over his shoes when cleaning, and never put up the protectors around my wall corners/molding the way the previous Technician's did when they came to our home. I do not like to speak negatively about anyone or company, however, after this third service with the company, I really was not happy or satisfied with the results.
No harsh chemicals and the service is quick.
Mario was very thorough and went the extra mile to do a great job. I really appreciate it.
On time ,great job ,and polite service rep!
The technician was able to come in, see the problem and take care of it
Ease of scheduling and payment. Damien, our technician, was very helpful, prompt and kind.
service did not remove ANY urine marks on carpet - BUT the service person was excellent and took his time ..Review is Not about him
Great service, our technician did an excellent job. He was informative and thorough. The service always delivers or exceeds expectations. Highly recommend!
Dries quicker and does not leave carpet crunchy. Been using Zerorez every year for at least 15 years. I even use the empowered water. Brian who cleaned our carpet was very thorough.
Josh was kind and respectful…He worked diligently and cleaned our carpets beautifully.
Great carpet cleaning products.
Tech was super friendly and consciousness.
Ramon did and excellent job. Your products vare excellent.
I had several pee spots and they always get them out. I like that it dries faster than other companies I have used.
Shawn was our provider and he was fabulous! He found extra spots where our dog made a deposit and made the recommendations to correct the areas
Service man was polite and knowledgeable. He was on time and very professional.
On time, very professional, good job.Like that they will notify me in a year that it's time for cleaning.
The tech was very nice and professional.
Good service done for a good price
My old rugs looked so good when he finished cleaning them! Thank you❤️

The tech was on time, polite, friendly and did an amazing job.