Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84381 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 19, 2025 — Rated 10 out of 10 by Jennifer Gilbertson Zerorez Phoenix
What do you like about our products and services?

On time, professional, good price

Report a concern   January 19, 2025 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

The cleaning lasts longer than other cleaning companies I’ve used. Matt, my services tech is excellent about providing recommendations and the reasons for his recommendations.

Everything is handled carefully and cleanup is excellent.

Report a concern   January 19, 2025 — Rated 9 out of 10 by Roy Lawrence Zerorez Phoenix
What do you like about our products and services?

Very fast. It took 25 minutes to clean 3 bedrooms

Report a concern   January 19, 2025 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Our technician was on time and he called before arriving to let us know he was on his way. He was very professional and explained everything he was going to do. After finishing he asked if we had any questions before cleaning up. Our settee looks beautiful!

Report a concern   January 19, 2025 — Rated 10 out of 10 by Misty Mosher Zerorez Phoenix
What do you like about our products and services?

Floors always feel so clean, and don't have that crunchy feeling

Report a concern   January 19, 2025 — Rated 10 out of 10 by Kevin Dewey Zerorez Phoenix
What do you like about our products and services?

I have used this service before and always have a good experience. I prefer using their cleaning method.

Report a concern   January 18, 2025 — Rated 10 out of 10 by Debbie Nelson Zerorez Phoenix
What do you like about our products and services?

Pleasant odor and successful dirt marks removed.
Serviceman was very polite, worked very had and explained the process.

Report a concern   January 18, 2025 — Rated 10 out of 10 by Sarah Becker Zerorez Phoenix
What do you like about our products and services?

Very easy to book online and pay via electronic invoice. The carpets looked great and feel very clean. The technician was friendly and easy to work with, and also showed up on time!

Report a concern   January 18, 2025 — Rated 10 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

Courteous and efficient employees. They took time to explain the process. Also advised post cleaning steps.

Report a concern   January 18, 2025 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

fast friendly service

Report a concern   January 18, 2025 — Rated 10 out of 10 by H.E. Zerorez Phoenix
What do you like about our products and services?

Very satisfied with the results. Cody was great.

Report a concern   January 18, 2025 — Rated 10 out of 10 by N.A. Zerorez Phoenix
What do you like about our products and services?

It really does the trick

Report a concern   January 18, 2025 — Rated 10 out of 10 by Marsha Graff Zerorez Phoenix
What do you like about our products and services?

The carpets came out looking better than they had for years and let me tell you about the kitchen tile and grout. Turns out the tile is a white on white design and the black grout is a light tan! WOW! The floors look amazing and the service rep was wonderful. He explained all of the products he was going to use and even gave me a talk on the tile and grout. I would recommend them wholeheartedly!

Report a concern   January 18, 2025 — Rated 10 out of 10 by L.A.S. Zerorez Phoenix
What do you like about our products and services?

The carpet looks nice.

Report a concern   January 18, 2025 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

Your products get our carpet, clean without leaving soap residue. Damien did a terrific job, he was very professional and courteous. We would highly recommend this company.

Report a concern   January 18, 2025 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Zerorez does the very best job at carpet cleaning, ever!!

Report a concern   January 18, 2025 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Your technicians are on time ! My carpets look great after

Report a concern   January 18, 2025 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

Your process uses no shampoo. Your technician was on time and called when he was near. Your technician was friendly. The carpet looked very clean when the cleaning was complete. The carpet dried quickly.

Report a concern   January 18, 2025 — Rated 10 out of 10 by Floralea Huffman Zerorez Phoenix
What do you like about our products and services?

Very efficient !! Looks great .. and on time .. would definitely let all my friends know about great service !!!

Report a concern   January 18, 2025 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

My carpets are 17 years old and David was able to get them looking refreshed again. Everything smells wonderful and carpets were dry in about 4 hours. There were some tough stains in one bedroom and I was shocked to see how nice that room looked.

Report a concern   January 18, 2025 — Rated 10 out of 10 by T.T. Zerorez Phoenix
What do you like about our products and services?

10 seconds ars!

Report a concern   January 18, 2025 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Excellent carpet cleaning service, great customer service and easy scheduling

Report a concern   January 17, 2025 — Rated 10 out of 10 by Rob Briscoe Zerorez Phoenix
What do you like about our products and services?

I’m happy with the results of the tile cleaning. The technician was friendly and explained the process before and as he completed the work.

Report a concern   January 17, 2025 — Rated 10 out of 10 by Fran Gauer Zerorez Phoenix
What do you like about our products and services?

Agent arrived on time and was courteous. Quincy was careful with my furniture and willing to help in any way he could. I recommend this company to anyone looking to have their carpet cleaned in an efficient manner.

Report a concern   January 17, 2025 — Rated 10 out of 10 by Ozzie Pedrera Zerorez Phoenix
What do you like about our products and services?

Skylar did a great job cleaning out tile he was professional and courteous! I would recommend him and Zerorez to anyone.

Report a concern   January 17, 2025 — Rated 10 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

Xxxx

Report a concern   January 17, 2025 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Very efficient and the results are always great.

Report a concern   January 17, 2025 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Everything. From the first phone call setting up the appointment, friendliness of staff, easy website with lots of information, and finally to the technician - all very professional and he did a great job on our carpet.

Report a concern   January 17, 2025 — Rated 2 out of 10 by B.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I have never used Zerorez but took this opportunity to try them. I will not be choosing them again. The associate that cleaned the carpets was very courteous and professional and for the most part clean. He suggested we wait 6-8 hours before we walk on them to ensure they were dry. We did leave most of the areas until the next day but our bedroom we went in that night. I noticed that the carpet felt "hard and crunchy" or stiff but thought it just needed to get good and dry and then I could vacuum and it would go back to the nice soft fiber it was before the cleaning. I did not find this the case in any of the rooms. I vacuumed the entire house and still notice that the carpet is not soft as it was before the cleaning. I still find after a week it has not softened up like the areas not cleaned. I will go back to the competitor as they never left the carpet feeling hard and crunchy.

Report a concern   January 17, 2025 — Rated 10 out of 10 by Jane Jadlot Zerorez Phoenix
What do you like about our products and services?

The guy who cleaned was so nice & did an excellent job!


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