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based on 84381 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was prompt and very thorough. Have used them three times in 6 months.
The cleaning tech was friendly and did a great job on our carpet. Everything looked great.
Great job cleaning the carpet. We can feel the difference.
Techs were friendly and efficient.
We have used Zerorez for years and will continue into the future.
I like the way the carpet feels after it is cleaned. Not hard and rough.
Service was outstanding. I'll definitely use Zerorez again in the future, IF I can get the same serviceman. He was a 10-plus, both in the how well he cleaned our rugs, but he was very pleasant to work with.
Arrived on time, very friendly, carpets came out nice and clean.
They did a great job! I was very pleased all the way around!
On time service with good results
My couch is a cream color with flecks of browns. The fabric is a polyester blend. I decided to have you clean it in the early stages of showing signs of discoloration from use. My thought was that it would be good to stay on top of any real dark areas showing up.
Upon complete drying after cleaning, it looks more dirty than it did before cleaning. I'm very disappointed.
The young man that did the cleaning was very pleasant. I'm just not happy with the end result.
By using your filtered water, services!
Service was great.
Cleaned my area rug, but left my floors a mess. I had to call and have someone return to clean.
I like that they’re there when they say they’re gonna be there I like that. They’re so efficient and professional and the outcome is always beautiful.
On time, as expected, Wakiem was very professional and thorough. Thanks!
Christian was very professional and explained what he was doing. Very good job.
I really liked that our carpet did not feel stiff after the cleaning. I wish I could have afforded to do my whole house but maybe I will finish the other rooms at a later date. The professionalism of the person that came into my home was excellent. The product used picked up all the stains and they have not popped up again. Thank you so much for such a great job!
Guys did a great job. We’re courtesy and conscientious about keeping the house clean while cleaning out the vents.
My service person was on time and did a great job
Martin was great. On time. Good job.
Got what we hoped for.
Cody did a great job. Arrived on time and communicated well. He was pleasant and efficient. Carpets look clean and bright and smell fresh .
Service and people are very good.
Online scheduling and quick cleaning
Fast, efficient, knowledgeable, and so clean.
Professional & fast tech- Michael!
thorough cleaning. No chemicals. Knowledgeable technicans
1) First - I want to tell you how frustrated I was wnen I got a text around 12:45 that said the
Zero Rez people had knocked on our door 2 times and called 2 x and since noone answered
they left and we could reschedule by calling. My husband was home ALL morning and when
I got home at 1:00 he answered the door. I called and the Zero Rez person answered and told
me the story - said they would reschedule for 2:00.
2) I stayed home with my husband. - and waited for them. at 2:00 I got a text saying they had come to the house and knocked on the door 2x and since no one answered I should reschedule.
I called the office, again the girl who answered said she would check it out. yep they said the y
knocked on the door and got no answer. I WAS 6 FEET FROM THE DOOR -NEVER EVEN KNOCKED. They said someone would come out at 3:00
3} At approx 3:00 Dameon W. came, l istened to him as he , apologized for the Company, and explained what he was going to do and proceeded to do a great job. I have used Zero Rez in Calif for YEARS and thanks to Dameon I will continue to use them. I NEVER would have
called them again had Dameon not come with lhis professional manner and good people
skills and concer n over doing a great job. If he not there I will not use your services again.
Great Service.
Sean and Brandon were very professional and did a fantastic job! Our carpeting looks great!
Great service every time and very courteous employees.
The service was amazing. Technician was knowledgeable. The results look like new.