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based on 85721 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technicians communicate with you about their arrival and are knowledgeable of their service. If you're not happy with the job, they make it right.
Nice job, tech good also
Great customer service. On time. Friendly and professional.carpets and furniture look brand new with no toxic ingredients. Highly recommend Zerorez.
The work done was very good, thank you, but the time frame of when they were supposed to be there was not honored. Plus, I was told we were the first customer that morning (our time frame was 8 - 10 a.m. and they did not come until close to 11 a.m.) and that disrupted our work plans. There was a little attitude on the phone from the staff person doing the work when I let her know that we were not happy about her late arrival, which made me nervous about how she would perform, but she did a wonderful job. There was definitely a communications breakdown that needs to be worked on. We are 1st time customers, and I would think you would want to make a good 1st impression.
We love working with them and appreciate what they do
Grout cleaning
Honestly surprised about stains still there on rugs
And clean up in my floors were a mess
Great service- always courteous and prompt. Carpets look brand new!
So easy to schedule and they are so nice and helpful. Will always use!!
No overpowering odors. Carpets dry fast. Customer service is top notch!
Very efficient. Arrived on time. Respectful of property. They did a great job!
From the booking to the reminder update to the tech on property, outstanding experience!
Great service, frequent great offers
The tech was very efficient and great. He was worried the carpet would not come clean, but it looked new when he lady.
The job got done quickly and and I was very pleased with the results. Todd was very respectful and professional. I've used Zerorez before and liked them then. Wouldn't use anyone else.
He did a great job. Very friendly. Any questions I had an answer for me.
Always friendly, considerate, and quality services.
Excellent job of cleaning carpet and tiles. Great attention to detail.
They were very professional and thorough.
Nothing to add at this time.
Ryan was super amazing. He took his time and did everything just right. Great customer service and attention to details.
How clean my house feels aftrrwardd
Love the cleaning!!!
I requested the technician who had cleaned my carpets i August of 2024. I did not get the technician is requested. The technician is did get had an attitude when I asked why he had not bothered to put the guard protectors against the corners of my furniture. He went outside and came back with only two and threw them against my entertainment center. He put the metal carpet attachment down and went to the door to pull on the hose. The attachment hit the guard and knocked it off the corner of my entertainment center. The metal attachment hit the glass door. Thank goodness it didn't break it.
Cleans well, dries quickly
Michelle was awesome and the tile and grout looked remarkable after she cleaned them!
Excellent work and efficient! Also did my tile floors which was amazong
Good follow up. Techs very polite.
Anthony did a great job on our carpets! He was very thorough and the job was very well done. We were super impressed with his professionalism and the way he did the carpets!
Great Service. Did great on our office stains. Third year in row that we have used Zerorez. We'll see you next year!