What our clients think of us!

Chris did a great job and explained everything very clearly and was so nice to entertain my toddler as well even though he was working!

Proven empowered water with great results. Technitions are knowledgeable and freaindly.

Left the house smelling and feeling clean.

Excellent job on both the carpet and my old lazy boy recliner - brought it back to life!

I really loved the technician Luis, He was very professional and friendly. Did a great job cleaning my carpet which was in really bad shape. The products used did a good job.

My carpets always look better after I use your company. I also appreciate the employees that I deal with. Starting with the initial call to make the appointment. Technicians coming to the house are always pleasant and professional.

Arrived on time, did the best job yet on our grout.

Make the process faster. Maybe send 2 people to get done quicker.

Great!

The service technician was great however when he got to our home, he said the rate for the upholstery was completely different than what the website quoted. I was disappointed because I really wanted my couches cleaned and felt this was a bait and switch tactic. I do not blame the technician as he was just the messager.

Product is great no sticky crunchy residue on carpet! Your technicians are awesome, I would use Zerorez more often but too expensive unless I get a special offer like the one I used $119 for 3rooms free hallway 👍 I’ve been using you for years for my home and now my daughter apartment keep the special permanent 😊Thank you for your great quality and service!!

Skylar was on time, professional, friendly and I'm soooo happy with my Zerorez services! I had carpet cleaning & duct cleaning done. Both services were such a good experience. I've been through so many carpet cleaners, but now I feel like I found THE one!

Your employee was great. Your undisclosed extra fee of $25 was not. Your marketing department should understand that stunt undoes all your goodwill.

I was so mad about that I did not offer a tip.

You should give my $25 to your employee as a tip. He deserves it.

Thank you.

Guys did an awesome job with cleaning my light cream colored carpet. Very thorough! Asked if they could go back over a couple of spots and they were so kind and had absolutely no problem with my requests. Carpet is 15 years old and looks back to new without the crunchy feeling and residue most carpet cleaning leaves. Thank you Joshua and Brandon for doing such a great job!

The technician was professional, and quite nice. He answered questions. He worked hard on two rooms that had many dirt areas that were high-traffic. We have pale carpets. However, when he left he said that it would be about 4-6 hours and we could move furniture back. It was still quite damp. My husband took out our own large carpet cleaner - he removed quite a bit of liquid, and dirty liquid at that.

We will probably use Coit or another company in the future.

The service is friendly and informational. And the results are very good.

Chris did a fantasticjob!

Our tech was on time and professional. He did a great job on all the spaces in our house. He also walked us through the process, what to expect, and was great at communicating! Would definitely use Zero Res again!

Another Great job of cleaning our carpets. Jessie was very professional when explaining whivh areas needed special care. Our carpet in the living and family room area is reaching it's age limit. However, when cleaned by you, it looks and feels so much better.

ZeroRez does an amazing job cleaning our carpets. And your representatives are knowledgeable and friendly.

Sam cleaned our carpets this time and he was so nice!

Thank you!

The technician was friendly and did a good job. Answered all questions.

Friendly & knowledgeable people
Fast & efficient work on tasks

The cleaning went great. I Believe Isaac was our tech and he was knowledge and explained everything thoroughly. He did a great job and our carpets look, feel, and smell so much better!

Blake should be considered as a valuable employee. Very accommodating and did a good job!

Super friendly and professional customer service reps and technicians! Great prices too.

On time and they do an excellent job.

On time, fast, friendly service and a good product

When I called Zerorez to make an appointment I was quoted the amount of $347 to have our floors cleaned ($347 and they would measure our hallway when they got here). I was never told this price might change or that it could be different depending on what the cleaner physically saw when they came to the house. Well the technician arrived and said it was going to cost more - he also said they aren’t supposed to quote us because they can’t know how much it will cost without seeing the space. So we ended up paying over $150 more than we were quoted. My husband called Zerorez to discuss this and to see if they would honor the price they quoted us. The person he spoke to said they would listen to the recording of our original phone call and get back to us. Well it has been almost 2 weeks later and we haven’t heard from anyone. I’m really disappointed by this. We have always loved Zerorez and have used them many times, and for no one to even get back to us is just really poor customer service. This question is specifically asking what can we do to make things right, we would appreciate being refunded the additional amount we paid and having Zerorez honor the quote they gave us.

Was not told about charge for walk in closet in master bedroom. Was told they were not going to charge me full price since it was not mentioned when I placed my order. Then he charged me and the receipt shows I was charged for the extra.

We have had Zerorez out several times to clean our carpets and once to clean our stone. I highly recommend. All the technicians that have come out have been very nice!