Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84381 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 6, 2025 — Rated 10 out of 10 by Linda Tomko Zerorez Phoenix
What do you like about our products and services?

Your employees are excellent!
I like the machine they use to get cat fur out of our carpets first.
The carpets dry faster than other companies that we’ve used.

Report a concern   February 6, 2025 — Rated 10 out of 10 by Sue Wolfe Zerorez Phoenix
What do you like about our products and services?

Chemical free; ph used; quality work and great workers

Report a concern   February 6, 2025 — Rated 10 out of 10 by Breanne Gravink Zerorez Phoenix
What do you like about our products and services?

I really liked our technician. He did a great job.

Report a concern   February 5, 2025 — Rated 6 out of 10 by K.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The gentleman was great that came out. There were a couple of spots that resurfaced when dry.

Report a concern   February 5, 2025 — Rated 10 out of 10 by T.O. Zerorez Phoenix
What do you like about our products and services?

Ezekiel was awesome!! He did an amazing job. My carpets look like new.

Report a concern   February 5, 2025 — Rated 10 out of 10 by R.E. Zerorez Phoenix
What do you like about our products and services?

Quality

Report a concern   February 5, 2025 — Rated 10 out of 10 by Linda Leebove Zerorez Phoenix
What do you like about our products and services?

prompt, easy to make appt. Professional-I am a Realtor, have had my clients call them and also use them personally. Although I know the add ons can extend the life of my carpet, however, it cleans well, is in great shape so I just go for the basic.

Report a concern   February 5, 2025 — Rated 10 out of 10 by Jane Kranz Zerorez Phoenix
What do you like about our products and services?

The technician, Matthew, was very thorough and personable. I didn’t think our carpet could look this good. He did an excellent job on both the carpets and the tile. The whole house feels and smells clean. Zerorez is every bit as good as they advertise.

Report a concern   February 5, 2025 — Rated 10 out of 10 by David Merdick Zerorez Phoenix
What do you like about our products and services?

Zerorez is my only go-to for cleaning my tile floors! Jordan did a terrific job cleaning all my tile!

Report a concern   February 5, 2025 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

It was easy to get a quote and service was scheduled for just a few days later. Shane did a great job with my couches!

Report a concern   February 5, 2025 — Rated 10 out of 10 by M.V.E. Zerorez Phoenix
What do you like about our products and services?

Clean non toxic & animal safe.
Technician always efficient & friendly. Carpets look great when completed.

Report a concern   February 5, 2025 — Rated 9 out of 10 by B.E. Zerorez Phoenix
What do you like about our products and services?

Chris was very knowledgeable and explained the process. He did an excellent job.

Report a concern   February 5, 2025 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

Zerorez technicians are always so professional. I appreciate being able to refer Zerorez to friends and clients and know they will always receive superior service.

Report a concern   February 5, 2025 — Rated 10 out of 10 by Tom Peterson Zerorez Phoenix
What do you like about our products and services?

We appreciate a service well done! Carpets look great employees very informative and polite!

Report a concern   February 5, 2025 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Technician did a great job.

Report a concern   February 5, 2025 — Rated 4 out of 10 by L.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The cleaning of the carpet was good. I talked to my check about an odor in one of the rooms. It is basically maybe 6 x 6‘. We didn’t talk about the charges, but if I’m paying 120 to have three rooms cleaned, I wouldn’t have expected $260 for outer removal! Needless to say I was shocked. And the room really doesn’t smell any different. I never would’ve paid that. Had I known the price. Maybe that was my fault for not asking. I don’t mean this to reflect on my tech because he did a good job cleaning the carpets and was very friendly.

Report a concern   February 5, 2025 — Rated 10 out of 10 by Troy Briggs Zerorez Phoenix
What do you like about our products and services?

Did a great job explaining the process. Very professional and efficient.

Report a concern   February 5, 2025 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

I’m pleased with the information Mario provided me with and his professionalism and friendliness. I loved the outcome of my furniture and tile grout.

Report a concern   February 5, 2025 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

I like what you use on the carpet and your technicians are great!

Report a concern   February 5, 2025 — Rated 10 out of 10 by William Meyer Zerorez Phoenix
What do you like about our products and services?

Excellent service always

Report a concern   February 5, 2025 — Rated 10 out of 10 by Marco Garcia Zerorez Phoenix
What do you like about our products and services?

Great techs that easy to work with and they do an awesome job always. I will continue to use for my rental homes and business.

Report a concern   February 5, 2025 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

👍

Report a concern   February 5, 2025 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Joshua was great in helping with all cleanup. We are very happy with his services.

Report a concern   February 4, 2025 — Rated 10 out of 10 by Monia Esposito Zerorez Phoenix
What do you like about our products and services?

No chemical cleaning. Great service and great results.

Report a concern   February 4, 2025 — Rated 10 out of 10 by Julie Ingalls Zerorez Phoenix
What do you like about our products and services?

There was no high-pressure sales, which I really appreciate! Your representative, Quincy was just wonderful. Very friendly, very professional and very thorough. I used to use Stanley Steemer but now zero Rez is the only company I will go to! I’ve had your services a few times and each time I have been very pleasantly surprised with your service and quality of cleaning. My carpets are older and you always make them look amazing! Thank you so very much and I look forward to more promotions and coupons because that was how I got to use your service this time and those opportunities are greatly appreciated! I’ve also told a couple friends about you so I hope they use you in the future as well! Thanks again!

Report a concern   February 3, 2025 — Rated 10 out of 10 by H.G. Zerorez Phoenix
What do you like about our products and services?

I have always been very happy with the results of cleaning whether it is carpeting or upholstery. Great customer service, too.

Report a concern   February 3, 2025 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Great employee with good communication and excellent service!

Report a concern   February 3, 2025 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Prompt service! Our serviceman has 25 years experience so knew exactly what works best!

Report a concern   February 3, 2025 — Rated 10 out of 10 by E.R. Zerorez Phoenix
What do you like about our products and services?

Service is reliable and thorough. The technician listens to what the customer wants and then does the job really well.

Report a concern   February 3, 2025 — Rated 0 out of 10 by J.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was quoted 100 and was charged $250. I would like a full refund.


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