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based on 84381 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Chemical free; ph used; quality work and great workers
I really liked our technician. He did a great job.
The gentleman was great that came out. There were a couple of spots that resurfaced when dry.
Ezekiel was awesome!! He did an amazing job. My carpets look like new.
Quality
prompt, easy to make appt. Professional-I am a Realtor, have had my clients call them and also use them personally. Although I know the add ons can extend the life of my carpet, however, it cleans well, is in great shape so I just go for the basic.
The technician, Matthew, was very thorough and personable. I didn’t think our carpet could look this good. He did an excellent job on both the carpets and the tile. The whole house feels and smells clean. Zerorez is every bit as good as they advertise.
Zerorez is my only go-to for cleaning my tile floors! Jordan did a terrific job cleaning all my tile!
It was easy to get a quote and service was scheduled for just a few days later. Shane did a great job with my couches!
Clean non toxic & animal safe.
Technician always efficient & friendly. Carpets look great when completed.
Chris was very knowledgeable and explained the process. He did an excellent job.
Zerorez technicians are always so professional. I appreciate being able to refer Zerorez to friends and clients and know they will always receive superior service.
We appreciate a service well done! Carpets look great employees very informative and polite!
Technician did a great job.
The cleaning of the carpet was good. I talked to my check about an odor in one of the rooms. It is basically maybe 6 x 6‘. We didn’t talk about the charges, but if I’m paying 120 to have three rooms cleaned, I wouldn’t have expected $260 for outer removal! Needless to say I was shocked. And the room really doesn’t smell any different. I never would’ve paid that. Had I known the price. Maybe that was my fault for not asking. I don’t mean this to reflect on my tech because he did a good job cleaning the carpets and was very friendly.
Did a great job explaining the process. Very professional and efficient.
I’m pleased with the information Mario provided me with and his professionalism and friendliness. I loved the outcome of my furniture and tile grout.
I like what you use on the carpet and your technicians are great!
Excellent service always
Great techs that easy to work with and they do an awesome job always. I will continue to use for my rental homes and business.
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Joshua was great in helping with all cleanup. We are very happy with his services.
No chemical cleaning. Great service and great results.
There was no high-pressure sales, which I really appreciate! Your representative, Quincy was just wonderful. Very friendly, very professional and very thorough. I used to use Stanley Steemer but now zero Rez is the only company I will go to! I’ve had your services a few times and each time I have been very pleasantly surprised with your service and quality of cleaning. My carpets are older and you always make them look amazing! Thank you so very much and I look forward to more promotions and coupons because that was how I got to use your service this time and those opportunities are greatly appreciated! I’ve also told a couple friends about you so I hope they use you in the future as well! Thanks again!
I have always been very happy with the results of cleaning whether it is carpeting or upholstery. Great customer service, too.
Great employee with good communication and excellent service!
Prompt service! Our serviceman has 25 years experience so knew exactly what works best!
Service is reliable and thorough. The technician listens to what the customer wants and then does the job really well.
I was quoted 100 and was charged $250. I would like a full refund.

Your employees are excellent!
I like the machine they use to get cat fur out of our carpets first.
The carpets dry faster than other companies that we’ve used.