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based on 84381 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was a very nice man but our sofa ended up looking worse after it was “cleaned”. I took a photo that shows smudges on one arm and the neck dirt still on the back cushion. The fabric of this sofa is supposed be easy to clean. I thought we could live with it, but we are just mad about it!
Everything
Great service efficient and through
You’re rep. very knowledgeable, and very neat. Carpet looks like new. Rep let us know ahead of time he was coming.
Always on time , nice and do a great job!
Cody was great. My lung disease is not bothered by this company. Been using them for a decade.
Mario was amazing … professional, friendly, and knowledgeable. Thanks for your great customer service!
Professional and friendly service. Excellent quality workmanship
I thought Hayden was great. Very polite and professional
I recommend offering booties for sale, as I understand they were given away for free in the past.
Our technician, Mike, was extremely knowledgeable, courteous, and professional.
Carpets always look fabulous and your!
Excellent attention to detail. She really did a great job and made the rooms look great.
excellent work
Quick courteous service, clean carpets with no soap residue. Have been using for 15 years
Zenorex came to my rescue on a very short notice and cleaned my carpet
Brian was excellent
I have had my carpets cleaned before and it took less then 45 mins to get my carpets clean it was 3 bedrooms and a hallway. I guess that is how carpets are deep cleaned now.
A very polite young man finished my carpet
Great customer service from the employee that came to my home but some spots are coming back up.
My wife and I have been more than satisfied customers of Zerorez for the past 20 years. Your technicians have always been personable, conscientious, and proud of the manner in which they do their work. On January 27, 2025, Sean and Matthew cleaned our carpets in the most competent and caring manner All we can say about Zerorez is the following: KEEP UP THE GOOD WORK!!!
Patti & Bill Last name removed
Carpets looked great when done and the technician David was very professional. Cost was good.
Products work very well. My tiled floors haven’t been cleaned professionally in a long time. They are very clean now.
Timely and efficient service
We had our tile flooring set up for cleaning. The representative sprayed cleaning solution on the tile. However, the over spray was on the wood floor. I said to him that I was having anxiety over the amount of solution used, I was told no problem and he would wipe it up...The thresholds were soaked. I've been trying to clean the wood flooring in our master bedroom as it was brand new, and still has streaking....Whatever the chemicals used on tile flooring are harmful to laminate flooring if solution is left on too long.
Thank you,
First name removed and Cheri Last name removed
There is always a question about my scatter rugs and I feel I am charged way too much for the small unit that I have. I also think people over 90 should receive a senior discount.
I already recommended you to my neighbor!
My ceramic tile flooring was turning gray. Zerorez scrubbed that off surprisingly well. There was a little bit of residue that appears to react with the rubber tips on some of my chairs leaving marks behind. However those marks are easily spot cleaned. That is my only issue with their work.
Fast and efficent
Good product. Fair price. Good employees.
Quick drying time
Ease of scheduling, punctual and professional service tech, speedy service and great results