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based on 85721 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent technician, I wasn’t sure if the stains would come out of our carpet but he made it happen! Very professional, friendly, would definitely hire again.
East to do business with and great service.
Non toxic and no odor.
Easy scheduling.
Service was on time and completed timely.
Staff (Creed) was very polite and communicative.
Quick and painless
Efficient and well done in a timely way
The last cleaning I had was absolutely horrible. The technician forgot to clean a room. I had to ask him to clean it before he left and he had a very visible attitude about it. The carpets were also crunchy and didn’t seem wet at all. I’ve purposely used your company because the carpets are left with a crunchy feeling after cleaning. I will not be using ZeroRez again.
Very Good service
Professional and affordable
On time service, great communication and priced reasonably for services
I can't help feel that ZeroRez nickle and dimes their customers. I added grout and tile cleaning for the first time and I was definitely disappointed in the results
Great staff. Very friendly. They do a really good job of making the carpets clean. No harsh chemical smell when they are done.
They do a great job
The customer service & the cleaning was quick and easy
Professional. Job was greatly done .
Great affordable service. Technician was extremely nice and very efficient.
Great service. The carpets look really good. We were happy with the cleaning
Always a wonderful technician who works their hardest to make my rooms look the best they can be.
The 2 employees that came to my home were very kind and professional. I appreciated the feedback for maintenance and that they were timely and efficient. Will definitely hire this company again.
Quick and thorough service
The
Tech had problems with equipment and my carpets are crinkly. Make a small noise when I walk on them
a bit more effort on the tough spots from them would have been much better as it is i had to work on them myself
Our floors look 110% better after your technician cleaned and wax our floor to the community room laundry room and bathrooms, I would recommend your company.
Everything!! Carpets look great and Cody was helpful and professional!
The gentleman who came here was very professional and polite.
Excellent service and cleaning.
Technician tracked black dirt onto my tile and then my carpet from his tennis shoes prior to cleaning and during the spraying of the areas with stain remover. I asked if he was supplied booties and then he put them on saying he was going to clean up the mess via the cleaning process. All previous cleaners have worn the booties to prevent the additional mess in the first place. Previous experience last year with ZeroRez was a 10 and this experienced shows me that the quality of cleaning is inconsistent.
We liked the nice smell of the product used and that the associate was focused on his work and did an excellent job. We took advantage of the "special" and it was well worth it to clean carpeting in three rooms
The only thing that I noticed is that the bedroom. carpet was crunchy and hard when you walk on it. On your web page you state that the client wouldn't have that issue. The tech was very considerate and did a great job!
Excellent service and results