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based on 84382 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
PRICE DID NOT REFLECT THE SPECIALS YOU ADVERTISED
The fact that no chemicals are used and no residue remains
The techician showed up on time.
He explained things to me. He had nice manners. He was friendly. 🙂
Like the fact that your products are natural and provide excellent service
Great sevice
No residue, dries fast.
Technician knowledge and attention to detail.
Fast and efficient service. They are always careful with my home.
They were awesome, so friendly and accommodating.
This is the 2nd time we used your company. Thank you for cleaning the carpet at my parent's house. It's an older house so my allergies act up when I go there. But so far so good!
Convenient scheduling
Always on time and excellent service. Every time I have had a service it was completed to perfection.
I have been using Zerorez for several years now, and I am always pleased with the results! The technicians not only do a great job and really seem to care about their work, but they are very pleasant people to have in your home.
Luis did a great job!
I feel the guys are amazing they are helpful do a great job efficient but the products itself I had to have them come out twice to do the job on brand new carpet n still couldn’t get the smell out n had to pay for it that part wasnt happy
We liked our technician, Chris. He was friendly and professional. He did a great job!
Like that they are not chemical based…. very clean very happy.
Overall positive results. It was wet much longer than communicated.
Jose was a great tech. He was professional, caring and did a terrific job.
On time. Good communication. Great service representative!
Our tech did a great job! We love Zerorez!
LOVED my tech!!
He was so knowledgable about different stone surfaces and explained to me about travertine and how to properly care for it going forward.
He was also very kind and patient.
Great service and the tech was friendly.
Punctual tech guy.,Very friendly.
Great job! Fast!
Our carpets look amazing & we appreciate the hard work & effort of our technician.
However, the scheduling by the office was terrible.
We were scheduled between 10-2 but technician did not arrive until 2:30 and it took until 6pm to finish.
She was late to arrive due another large cleaning before us. The manager gave us 1 free room to make up for the time.
We will use your service again but I hope you have your scheduling has improved by then.
Everyone was polite and professional. Job well done (both rugs and tile).
Outstanding job on my carpet. Very happy with ZeroRez and will use again. Thank you!
Worst carpet cleaning by far that I've ever had done!
You always stand behind your work.
There were a few places missed in the cleaning.