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based on 84383 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Customer service, communication, techs, and work performed has always been great.
Thank you.
Will continue to use Zerorez
We have used ZeroRez for many many years and have always gotten excellent results. The latest technician, Martin, was outstanding in his service . Highly recommend this company and hope we get Martin again in the future.
Colton is the Best
No chemicals
I wanted a receipt mailed to me and I never received it ….
.
Very punctual and professional
The Zr water used by Zerorez has cleaned my carpet better than any other carpet cleaning company I've used in the past. The technician, Bradley (sp), was very thorough in the application process. He took his time and ensured I was satisfied with each room and he was very courteous. The only reason I rated a 9 is due to the fact that the technician was late arriving for the promised time.
Clean and fresh carpets without leaving crunchy and stiff carpets. Everything looks wonderful when they are done.
Service good. Tech was professional.
Ramon was awesome! My carpet is 40 years old and it looks amazing! Thanks Ramon!
The technician was knowledgeable and efficient. The carpet looked beautiful except for spots which are reappearing indicating we may have a slab leak problem. The tech suggested that we consult a water restoration company if this happens. We plan to do this.
On time! Great job! Very friendly and the best of all able to get us in same day due to a big accident on the carpet!
Zerorez product leaves no residue on the carpet and is clean. Zerorez technician showed up on time and notified us 15 minutes before arrival and he was professional and efficient. Job well done!
The technician was very professional and the rugs look great?
The work done on 11/24/24 was very good. The work done on 11/23/24 was not. We were asked if we wanted a coating on the office floor to stop odor for 50 dollars and we said no then he dropped the price to 30 dollars and we agreed; however we were billed 50 dollars.
Excellent customer service from Michelle, she was very knowledgeable. We like Zerorex because it doesn’t leave soap residue and the carpet looks like new
We use Zerorez about every 6 months and the service is always excellent. From the ease of booking online, the availability to the pleasantness of all the staff we’ve encountered. We don’t, and won’t, use anyone else.
Great job, smells awesome. Always consistent work. Wouldn't use anyone else
maybe the "solution/process
Carpets are very nice and clean. Not too wet! Clean-cut, polite technicians
Cody my Zerores technician was awesome, very knowledgeable answered all my questions.
Definitely will use and recommend Zerores and I will ask for Cody.
The technician was on time. The cleaned result was better than I expected and he was efficient. Glad I decided to stick with Zerorez!
Friendly & professional associate (Joseph?) did a thorough job, and offered tile-cleaning in a low-key, non-pushy manner. As a result, he made the sale!
Service person was very pleasant and did a great job. My old couch looks fresh and clean
Easy to make appt, quality and fast work, nice workers
Great customer service. Great job!
Our service tech was an outstanding representative of ZEROREZ !!!
There were streeks in the carpet after cleaning.
The yellow spots in the carpet are still visible